Senior Business Process Analyst Manager

Job Duties

Senior Manager, Business Process Analysis - AI Solutions

The Opportunity

As the Senior Business Process Analyst Manager for AI Solutions, you will define how AI capabilities translate into business outcomes across sales, service, customer, and operational workflows. You will lead the identification, design, and optimization of business processes that leverage predictive, generative, and agentic AI to drive productivity, decision quality, user adoption, and measurable business value.

This is a hands-on leadership role. You will work directly with business leaders, product managers, data scientists, engineers, and end users to understand business challenges, define future-state operating models, and ensure AI solutions are embedded into workflows in a way that drives real adoption and impact. You will own the business process strategy, requirements, and operating models that ensure AI capabilities solve meaningful business problems rather than becoming standalone technology features.

What You Will DoAI Strategy and Process Transformation

Define and document current-state and future-state business processes enabled by AI.

Identify opportunities for predictive, generative, and agentic AI to improve productivity and business outcomes.

Prioritize AI use cases based on business value, feasibility, and adoption potential.

Establish operating models for AI-enabled workflows and decision-making.

Business Requirements and Solution Definition

Lead process discovery workshops and stakeholder interviews.

Translate business objectives into clear AI, product, and analytics requirements.

Define business rules, KPIs, success measures, and process impacts.

Partner with Product, Engineering, and Data Science teams to ensure solutions align with business needs.

AI Adoption and Value Realization

Drive adoption strategies for AI-enabled capabilities.

Define and monitor business KPIs, usage, and value realization metrics.

Ensure AI solutions are embedded into day-to-day workflows.

Partner with stakeholders to support organizational readiness and change management.

Cross-Functional Leadership

Serve as the primary business process lead across Business, Product, Engineering, UX, and Data Science teams.

Facilitate alignment and decision-making across multiple stakeholder groups.

Identify risks, dependencies, and business impacts related to AI initiatives.

Establish governance and prioritization frameworks for AI investments.

Stakeholder Management

Act as a trusted advisor to business and technology leadership.

Communicate AI strategies, recommendations, and business value to executive audiences.

Build alignment around priorities, outcomes, and success measures.

Champion user-centric, outcome-driven AI solutions.

Minimum Qualifications

Bachelor's degree in Business, Information Systems, Engineering, Computer Science, or a related field.

10 years of experience in business process analysis, business transformation, consulting, product management, or related disciplines.

5 years of leadership experience managing teams or enterprise initiatives.

Experience defining business requirements for Agentic AI, analytics, digital, or enterprise solutions.

Strong understanding of business process design and workflow optimization.

Experience partnering with business leaders, product teams, data scientists, and engineering teams.

Strong stakeholder management, facilitation, and executive communication skills.

Experience developing KPIs, business cases, and value realization frameworks.

Knowledge of Agile delivery methodologies.

Experience measuring and communicating business impact from AI investments.

No immigration sponsorship available for this position.

Preferred Qualifications

Master's degree in Business Administration, Information Systems, Data Science, or a related field.

Experience delivering AI, machine learning, generative AI, or intelligent automation initiatives.

Experience supporting sales, service, customer experience, or commercial transformation programs.

CBAP, Lean Six Sigma, PMP, or related certifications.

Experience building and leading business analysis or transformation practices.

Experience driving AI adoption, change management, and organizational readiness.

Annual or Hourly Compensation Range

The base salary range for this position is $153,900.00 - $230,800.00. This position is eligible for annual bonus pay based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

• Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our Commitment to a Culture of Inclusion & Belonging

At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Minimum Education Required

Bachelor Degree

Minimum Experience Required

10 - 20 years

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$153,900.00 - $230,800.00 / Annually

Postal Code

55107

Job Type

Full Time

Place of Work

On-site

Requisition ID

R00305190

Job Benefits

Not specified