Travel and Entertainment Manager
Austin, TXJobSeen 1w agoSeen in employer's feed 6 days ago
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Job overview
The Travel and Entertainment Manager leads the travel and entertainment area of Payment Services, directing and supporting staff who review expenses and approve vendor payments, employee reimbursements, and cash advances. The role oversees payment compliance, serves as a policy subject matter expert, partners with campus stakeholders, and drives training, process improvements, and workflow and system enhancements.
Skills & qualifications
Skills
Full job description
Lead the travel and entertainment focused area of Payment Services, providing direction, coaching, and support to staff responsible for expense review and approval of vendor payments, employee reimbursements and cash advances.Foster a high-performing, service-oriented team culture focused on accuracy, responsiveness, and exceptional customer support for colleges, schools, and units across the university.Oversee the review and approval of travel and entertainment payments and reimbursements to ensure compliance with university policy, business procedures, and applicable regulations.Serve as a subject matter expert on travel and entertainment policies, documentation requirements, exception handling, and compliance expectations.Build strong partnerships with campus stakeholders to resolve complex issues, promote consistent policy interpretation, and enhance the overall customer experience.Establish performance expectations, identify training needs, and lead process improvements to strengthen travel and entertainment operations and team effectiveness.Identify trends and opportunities for operational improvement and support the implementation of workflow and system enhancements, including travel and expense tools.Exercise a high level of discretion in handling sensitive, confidential, and compliance-related matters. Perform other related duties as assigned.
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