Sales Commissions Analyst

About the Job: LaunchDarkly is seeking a Commissions Analyst to help administer accurate, timely commission programs for the Revenue organization. The role will validate commission calculations, maintain commission and quota data in commissions tool, support accrual and payroll submissions, and respond to employee and leader inquiries. Working with Sales and Customer Success leaders, Revenue Operations, Finance, and Payroll, this analyst will investigate discrepancies, support quota and plan administration, and deliver ad hoc reporting. We’re looking for someone with commission experience, strong spreadsheet skills, curiosity, and attention to detail who will improve how work gets done—automating manual processes and thoughtfully using approved internal AI tools while maintaining appropriate review and controls. Responsibilities:

• Validate monthly commission calculations against plan terms and source data; build spreadsheet checks and reconcile discrepancies with commissions tool

• Prepare commission accruals for Finance and commission payment submissions for Payroll according to local Payroll schedules, with accurate supporting analysis and reconciliations

• Support the build and implementation of commission plans in the commission tool; administer employee records and plan inputs

• Calculate individual quota assignments from approved base quotas, partnering with Revenue Operations to validate changes and resolve discrepancies

• Address and resolve any commission or compensation-plan-related inquiries

• Track and administer incentive spiffs, adjustments, and exceptions

• Deliver ad hoc reporting and analysis

• Support compensation plan distribution and track participant review and approval status

• Improve commission processes by standardizing controls, automating repetitive work, and thoughtfully using approved internal AI tools with appropriate human review

• Maintain clear process documentation and audit-ready reconciliations

• Handle confidential compensation data with discretion

Qualifications:

• 3+ years of experience in sales commissions or incentive compensation; experience supporting multiple commissionable roles is preferred

• Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field preferred, or equivalent experience

• Experience with a commissions platform such as QuotaPath, Xactly, CaptivateIQ, Everstage or similar, and familiarity with Salesforce or related business systems

• Highly proficient Excel and Google Sheets skills, including formulas, lookups, validation workbooks, and reconciling large data sets

• Strong analytical and investigative skills; able to trace discrepancies to source data, understand calculation logic, and explain findings clearly

• Exceptional attention to detail, accuracy, and follow-through, with the ability to manage recurring deadlines and competing requests

• Clear written and verbal communication skills and comfort partnering with Sales, Customer Success, Revenue Operations, Finance, and Payroll

• Demonstrates curiosity, initiative, and ownership, with the ability to assess existing processes critically and identify opportunities to improve efficiency, accuracy, and controls

Pay: Target pay ranges based on Geographic Zones* for Level 3:

• Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $108,800 - $149,600**
• Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $97,900 - $134,640**
• Zone 3: All other US locations - $92,500 - $127,160**

LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.

About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at [email protected]. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply.

Please notify us of any fraudulent representation by sending an email to [email protected].