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Human Resources Coordinator

Access Dubuque

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At a glance

Compensation
No compensation found
Location
Dubuque, IA
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Mandatory Reporter Certification Or Within 6 Months

Job overview

The Human Resources Coordinator supports Hillcrest Family Services’ HR department through recruiting and onboarding, employee record management, benefits administration, training coordination, and HR projects. The role also provides administrative support, responds to routine applicant and employee questions, and helps maintain accurate, confidential records and compliance documentation. A high school diploma or equivalent and prior administrative or HR experience are required; a related degree is preferred.

Skills & qualifications

RequiredNice to have

Skills

RecruitingOnboardingEmployee Record ManagementHRISBenefits AdministrationTraining CoordinationOrganizational SkillsTime ManagementCommunicationInterpersonal SkillsMicrosoft Office SuiteAttention to DetailConfidentialityProactivityTeamworkIndependent WorkHR Software

Qualifications

High School Diploma or EquivalentHuman Resources or Business Administration DegreeAdministrative or HR ExperienceMandatory Reporter Certification or Within 6 Months

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off
Tuition Assistance

Full job description

Human Resources Coordinator

Hillcrest Family Services

1 Positions

ID: 638047082

Posted On 10/20/2026

Job Overview

Responsibilities

The Human Resources Coordinator supports the HR department in various administrative tasks, ensuring smooth operations and contributing to the overall efficiency of the HR function. This role involves assisting with recruiting and onboarding, employee record management, and assisting with HR projects and initiatives.In addition, you will:

  • Assistintherecruitmentprocess,includingresumescreeningforcandidatesforentrylevelpositions,scheduling interviews, and communication with candidates.

  • Facilitate the onboarding process for new hires, ensuring a seamless integration into the organization from the acceptancestepthroughorientation,includingnewhirepaperwork,backgroundchecks,fingerprints,I-9verifications, etc.

  • Maintains accurate and up-to-date human resources files, records, and documentation within the HRIS including enteringnewhires intotheHRIS,processingstaffstatuschanges,andterminations,etc.Ensurecompliancewithdata protection regulations and organization policies.

  • Answerfrequentlyaskedquestionsfromapplicantandemployeesrelativetostandardpolicies,benefits,hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.

  • Maintainstheintegrityandconfidentialityofhumanresourcesfilesandrecords.

  • PerformsperiodicauditsofHRfiles andrecordstoensureallrequiredocumentsarecollectedandfiledappropriately. Assists the Compliance and QI function with HR and training audit related requests.

  • Provides administrative supporttotheHRdepartmentasneeded.

  • Assistwithplanningandexecutionofspecialeventssuchas benefitsenrollment,organization-widemeetings, employee recognition events, holiday parties, etc.

  • Assistwiththecoordinationoftraininganddevelopmentprograms,includingschedulingandtrackingattendance.

  • Provides employees assistance with benefits administration and Open Enrollment as needed

  • SupportvariousHRprojectsandinitiativesaimedatimprovingHRprocessesandemployeeengagement.

  • AssistinthedevelopmentandcommunicationofHRpoliciesandprocedures.

  • PrepareHRdocumentsandreportsasneeded.

  • Other duties as assigned.

Requirements

Education:

  • Highschooldiplomaorequivalentrequired.

  • AdegreeinHumanResources,BusinessAdministrationorarelatedfieldispreferred.

Experience:

  • PreviousexperienceinanadministrativeorHRroleisrequired

Knowledge/Skills:

  • Strongorganizationalandtimemanagementskills.

  • Excellentcommunicationandinterpersonalskills.

  • ProficiencyinMicrosoftOfficeSuite(Word,Excel,PowerPoint).

  • FamiliaritywithHRsoftwareandsystemsaplus.

  • Detail-orientedandabletohandleconfidentialinformationwithdiscretion.

  • Aproactiveandpositiveattitude.

  • Abilitytoworkeffectivelyinateamandindependently.

Licenses/Certifications:

Mandatory Reporter of Child/Dependent Adult Abuse Certification or the ability to obtain within six (6) months of hire and every three (3) years thereafter required.

Benefits

Competitive benefits package for full-time employees working 30+ hours a week:

  • Health insurance (up to 79% employer paid)

  • Dental insurance

  • Vision insurance

  • 401(k) with profit sharing and employer match

  • Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)

  • 10 paid holidays

  • 80 hours sick time

  • 2 wellness days

  • Staff development and training

  • Public Service Loan Forgiveness (PSLF) eligibility for federal student loans

  • Employer paid CEU's through Relias

  • PerkSpot- employee discount program

  • Employee assistance program

  • Advancement opportunities

About the Organization

Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We’re a place where compassion is commonplace. Where our passion soars and faith restores.

*COVID-19 Vaccination Not Required

Primary Contact

315333

Human Resources

,

563-557-8211

Phone

Phone

Phone

563-207-5051

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Clerical/Office Administration

Human and Social Services

Human Resources

Information Technology/Telecommunications

Retail Sales

Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1066

Job REQ #

638047082

# Positions

1

Start Date

20261020

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Hillcrest Family Services

About the Company

Founded in 1896, Hillcrest Family Services is a non-profit health and human services provider, accredited by the Joint Commission, that assists children, adults, and families in need of help. In 2020, we delivered innovative, collaborative, and resourceful care to 30,648 children, adults, and families from 52 Iowa counties, 6 Illinois counties, and 4 Wisconsin counties in an effort to ensure they were safe, secure, and well. Our nearly 400 Hillcrest team members in 30+ programs served our clients while upholding our core values - Compassion for All, Trustworthiness, Collaboration, and Community Involvement. With primary programming and administrative offices in Dubuque, Hillcrest also operates programs in Cedar Rapids, Iowa City, Maquoketa, Clinton, Washington, Mt. Pleasant, Wapello, and Ottumwa.

Mission: Meeting people as they are today; Guiding them to where they want and need to be tomorrow. Help for today, Hope for tomorrow

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