PATIENT REGISTRATION REP-ER
San Luis Obispo, CAJob$25–31.4/hrSeen todaySeen in employer's feed today
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At a glance
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Job overview
The Patient Registration Representative supports patient registration at French Hospital Medical Center in San Luis Obispo. The role focuses on a positive patient experience by identifying patients, collecting demographic and insurance information, determining financial liability, and explaining hospital policies and patient rights. The representative also handles registration data, payment assistance information, required signatures, and insurance benefit verification for scheduled admissions and outpatient services.
Skills & qualifications
Skills
Full job description
Job Summary and Responsibilities
As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service.
Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families.
To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement.
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Ensures complete, accurate and timely entry of insurance information into legacy ADT system, either at the time of service or during pre-registration/pre-admission.
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Collects, enters and completes corrections of required data into the legacy ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement for services for inpatients and outpatients at the time of service or during pre-registration/pre-admission.
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Explains the Dignity Health Payment Assistance program fully, and directs them for further assistance, as necessary, either before or at the time of service.
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Identifies appropriate forms for patient/guarantor signature and obtains these signatures.
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Follows all hospital policies on credit card handling procedures and treats all credit card information as HIPPA protected and confidential; only accessing a single credit card payment at a time.
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Verifies insurance benefits on all assigned scheduled admissions and outpatient services above the facilities defined dollar threshold, at least 3 days prior to date of service when possible, by using electronic verification systems or by contacting payers directly, to determine the level of insurance coverage and documents accurately in the system.
Job Requirements Required
- None, upon hire
Where You'll Work
Founded in 1946, Dignity Health - French Hospital Medical Center is a 112-bed, acute care, nonprofit hospital located in San Luis Obispo, California. Serving over 150,000 patients annually, the hospital offers a full complement of services including heart care, orthopedics, and a family birthing center. Additionally, French Hospital Medical Center has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and has achieved an “A” Hospital Safety Grade from The Leapfrog Group for every reporting period since 2012.
One Community. One Mission. One California
Pay Range
$25.00 - $31.40 /hour
We are an equal opportunity/affirmative action employer.
How this job compares
Set against the 650 open Patient Registration jobs on Olive Jobs, counted November 7, 2026.
- Pay
- This posting$25–31.4/hr
- California median$26–33/hr31 hourly ranges
- US median$19–26/hr298 hourly ranges
This range's midpoint, $28.20/hr, is close to the California median midpoint ($29/hr) — in the middle half of Patient Registration hourly ranges in California.
- Openings
- Olive Jobs lists 38 open Patient Registration jobs in California and 650 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in California
- Dignity Health (this employer)9 open
- Sutter Health5 open
- Kaiser Permanente3 open
- Experience
- Patient Registration postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (357 postings).
- Education
- 2 of the 650 open Patient Registration jobs (under 1%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 7, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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