
Document Control - Front Office
Waterloo, IAJobSeen 1 day agoSeen in employer's feed 1 day ago
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Job overview
The Document Review Associate performs routine clerical functions, researches issues and reports exceptions for corporate trust clients, reviews loan and collateral documents, handles file processing, and collaborates with internal and external contacts to resolve problems while ensuring client satisfaction, quality control, and compliance with custodial agreements.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
The Document Review Associate performs routine and/or repetitive clerical functions according to standard procedures or instructions. Responsible for researching various issues and reporting exceptions for Corporate Trust clients to ensure client satisfaction, quality control, and compliance with custodial agreements. Reviews loan (or collateral) documents, handles file processing, and works with external/internal clients and contacts to determine the source of any problems and correct errors.
Responsibilities: -Basic knowledge of general office procedures and clerical skills
- Basic reading, writing, and mathematical skills
- Ability to collect, organize, and prioritize information
- Well-developed customer service skills
- Basic verbal and written communication skills
- Ability to complete repetitive tasks daily and meet production goals, including deadlines
- Strong attention to detail and time management skills, specifically with collecting, organizing, and sorting letters and numbers
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected]. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
-High school diploma or equivalent
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One to three years of related experience
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Analyst experience
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Problem Solving
-Interpreting Data
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
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