Weekend Lead Bell Museum

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Job ID376853

LocationTwin Cities

Job FamilyLR-Clerical

Full/Part TimePart-Time

Regular/TemporaryRegular

Job Code1865

Employee ClassAFSCME Unit 6 - Clerical

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About the Job

Bargaining unit consideration begins on Monday, November 2, 2026 and ends on Monday, November 9, 2026.

This is a part-time, 50% appointment (20 hours per week) position. The schedule requires weekend coverage on Saturdays and Sundays from 9:30 a.m. to 4:30 p.m., along with one additional weekday shift determined by individual availability and program needs. This is an on-site, in-person position.

We are looking for individuals to join our team who are inspired by our mission to ignite curiosity and wonder, explore our connections to nature and the universe, and create a better future for our evolving world. We believe that difference is a strength and are looking for candidates that reflect and respect diversity. We encourage you to apply for the position even if you do not believe you meet every qualification.

This part-time position reports to the Visitor Services & Accessibility Manager. This position provides supervision to Operations student staff, including Visitor Services Assistants who work at the ticketing desk and in the store; serves as the weekend point-of-contact for gallery floor volunteers and the student admin assistant when applicable, as well as parking related issues, and is responsible for delivering an outstanding customer experience for museum visitors. They are also responsible for checking in and orienting any weekend group sales.

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

Position Responsibilities

Visitor Services Supervision 50%

Supervise the weekend daily operations of the visitor service desk, ticketing office and museum store, working closely with the Visitor Services & Accessibility Manager and Visitor Services Coordinator to maintain consistency across operations

Restock perishable inventory in Curiosity Shop as necessary

Assist to maintain accurate inventory of goods for sale in Curiosity Shop

Monitor VSA student staff who are providing customer service to visitors

Perform end of the day drawer settlement

Ensure the museum's opening and closing procedures are adhered to

Troubleshoot any difficult customer service interactions and follow-up as needed

Troubleshoot and remedy minor technical issues with point of sale system

Troubleshoot any parking related issues during weekend operations

Ongoing, as-needed VSA training beyond the initial training provided by the Visitor Services & Accessibility Manager and the Visitor Services Coordinator

Operations Coordination 40%

Serve as staff point-of-contact for museum floor volunteers, including ambassadors and gallery cart volunteers; tracking whether volunteers are arriving for shifts

Work with Volunteer & Student Employee Coordinator on ongoing volunteer needs and special projects including but not limited to data management, volunteer management, volunteer training, etc

Greet and orient any group sales visits as needed

Act as support/go-to contact point for Student Admin Assistant on the weekend

Diversity, Equity and Inclusion 10%

Provide guidance on customer service for our visitors with disabilities, including the use of person-first language and accessibility services offered at the museum.

Maintain the inventory of assistive listening devices, braille maps, and visual timers and other equipment made available for visitor check-out.

Create a welcoming and inclusive environment for visitors with limited incomes to participate in the Explore admission and Curiosity membership programs

Qualifications

Essential/Required

High school diploma/GED and four years related experience; training/education may be substituted for some years of experience

Minimum two years' experience in customer service with previous experience as a supervisor, floor manager, or shift lead

Computer experience required

Excellent communication skills and a customer-focused approach

Demonstrated commitment to inclusive practices and equity

Detail-oriented with ability to organize and prioritize multiple tasks, problem solve, and exercise independent judgment

Ability to maintain schedule requirements which including weekly shifts on Saturdays and Sundays from 9:30am - 4:30pm

Minimum of two years experience in a position that took payments via cash, check, or card.

Preferred

Previous experience working in a museum, nature center, or similar cultural organization.

Ability to work in a changing environment remaining positive, proactive, resourceful and efficient

Experience working with Audience View or other ticketing/registration systems

Prior experience enforcing cash and credit card procedures.

Previous experience working at the Bell Museum

Previous experience working with or coordinating volunteers

About the Department

The Bell ignites and sustains curiosity for nature and the universe. The Bell Museum envisions a hopeful future where all are inspired by nature and empowered by science.

The Bell Museum is Minnesota's official natural history museum, established by the legislature in 1872 and held in trust by the University of Minnesota. For over a century, the museum has preserved and interpreted our state's rich natural history and served learners of all ages. Additionally, our scientific collections contain over one million specimens, representing every county in Minnesota and various locales around the globe, and the Whitney and Elizabeth MacMillan Planetarium expands the mission to the universe and points beyond.

Pay and Benefits

Pay Range: $24.80- $26.28 per hour; depending on education/qualifications/experience

Time Appointment: 50% Appointment, 12 month

Position Type: Non-Faculty Labor Represented Staff (AFSCME Unit 6 - Clerical)

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

Competitive wages, paid holidays, and generous time off

Continuous learning opportunities through professional training

Low-cost medical, dental, and pharmacy plans

Healthcare and dependent care flexible spending accounts

University HSA contributions

Disability and employer-paid life insurance

Employee wellbeing program

Excellent retirement plans with employer contribution

Public Service Loan Forgiveness (PSLF) opportunity

Financial counseling services

Employee Assistance Program with eight sessions of counseling at no cost

While our salary ranges provide a framework, it is important to note that most of the

time, the initial pay may not reach the maximum of the range. This approach ensures

that compensation reflects the value and unique contributions of each candidate while

maintaining equity within our organization. As part of our commitment to fair and

equitable compensation, please be aware that the salary offered to incoming candidates

will be based on their individual credentials and experience.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

The application review will begin on Monday, November 16, 2026. Please include a resume and cover letter for a complete application. For any questions, please contact Kate Sigurdson, [email protected].

To request an accommodation during the application process, please e-mail [email protected].

Diversity

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About University of Minnesota

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.

Minimum Education Required

High School Diploma or Equivalent

Minimum Experience Required

4 - 20 years

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$11.41 / Hourly

Postal Code

55455

Job Type

Part Time

Place of Work

On-site

Requisition ID

376853

Job Benefits

Not specified