Print Shop Manager

ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.

POSITION SUMMARY:

We are currently seeking a proactive and experienced on-site Print Shop Manager who has experience within a printing industry, who can become an integral member of the team.

Printing Experience and Large Format Printing is Required!

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Partners with shop and remote leadership to provide administrative and managerial support for the designated shop

• Assists Shop Manager in organizing the shop workforce during regular hours or in an extra hours situation

• Monitors jobs in production and communicates with production and graphics specialists any special instructions, proofs, and shipping info

• Contacts clients with questions on specifications and/or questions regarding print job submitted

• Ensures all project deadlines are met and associated cost budgets are adhered to

• Trains shop staff on proper production procedures and techniques

• Ensures that equipment is being properly maintained and upgraded. Recommends new acquisitions that will increases productivity

• Manages inventory and organization of supplies

• Resolves all customer escalations in a professional manner

• Fills in for various departments as needed.

• Other duties as assigned

EDUCATION, EXPERIENCE & SKILLS REQUIRED:

• High school diploma or equivalent

• At least 3 – 5 years experience in a related field

• Experience with Grand Large Format Printing

• Strong leadership ability to motivate employees

• Superior customer service ability and experience in working with customers both over the phone and in person

• Ability to communicate effectively with employees when delegating work and explaining procedures and processes

• Expert knowledge of equipment and materials

• Ability to speak knowledgeably about department capability and company to potential and existing clients

• Highly developed organizational ability

• Ability to handle multiple tasks without losing focus