Senior Staff Product Manager - Credit Karma Tax

Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Credit Karma Tax is a new Do It Yourself tax filing product, focused on driving share among free seeking customers. We're seeking a seasoned product manager to optimize the Credit Karma Tax experience. This is a high-impact, high-visibility role iterating on a fast-growing, new product. You'll use AI and Credit Karma's rich data to build a filing experience that's fast, accurate and delivers unparalleled value to Credit Karma members.

Responsibilities

• Build a quantified view of where and why customers drop off, by segment. Translate complex customer needs, technical capabilities, and business opportunities into a clear, prioritized roadmap with measurable outcomes.

• Own funnel optimization roadmap end to end, partnering with engineers, data scientists, designers, and tax experts to deliver high-accuracy, trustworthy, and confidence-building experiences

• Run a high-velocity experimentation program. Design, execute, and analyze experiments (A/B testing, user studies) to validate effectiveness of new experiences and impact on key metrics like conversion and revenue; drive iteration of experiences based on results.

• Build strong partnerships and influence roadmaps across teams Credit Karma, TurboTax and Intuit platform teams to ensure cohesive strategy and execution.

Qualifications

• 6+ years designing and delivering world-class consumer-facing software products

• A track record of moving a business-level metric (e.g. conversion, revenue, activation) through experimentation.

• Expertise in personalization tactics, testing approaches, and data analysis.

• Passion for tackling complex consumer problems, ideally within fintech, personal finance, tax, or related domains where user trust, accuracy, and data privacy are paramount.

• Strong technical acumen; able to closely engage with engineering and data science regarding system architecture, capabilities, data flows, APIs, and technical considerations.

• Experience in leading multi-disciplinary teams and influencing senior management.

• Bachelor’s degree required with a focus in Computer Science, Engineering, Data Science, Statistics, Economics, Business Administration, or related quantitative/technical field preferred. An MBA is a plus. Equivalent experience will be considered

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits (https://www.intuit.com/careers/benefits/full-time-employees/) ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:

Mountain View $205,500 - $278,000

San Diego, CA $189,500- $256,000

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.