Centralized Scheduler
Syracuse, NYFull-time$20–23/hrSeen 4 days agoSeen in employer's feed 4 days ago
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At a glance
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Job overview
Helio Health’s Centralized Scheduler works at its Syracuse OTP, greeting patients in person and by phone and coordinating individual and medical session appointments. The role maintains staff will-call and back-fill schedules, confirms appointment status updates, and performs quality assurance and assigned committee work. The position is full-time and onsite, with a Monday–Friday schedule from 5:30 a.m. to 2:00 p.m.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Overview
Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. The Centralized Scheduler will work on a Full-Time basis out of Helio Health’sSyracuse OTP.
Schedule: Monday - Friday, 5:30am - 2:00pm
In addition to Helio Health’s comprehensive benefits package,Full-Timehires for this position are eligible for aSign-On Incentiveup to$1,500.00!
Pay: $20.00 - $23.00 per hour.
Responsibilities
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The Centralized Scheduler position will greet each patient cordially and professionally in person and on phone.
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Responsible for scheduling patient individual and medical sessions.
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Maintain clinical and medical staff “will call” and “back-fill” lists and schedules accordingly.
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Confirm status updates of patient appointments.
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Performs Quality Assurance activities.
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Participates in program administrative and clinical committees as assigned.
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Other duties as assigned.
Qualifications
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High school diploma required/Associates degree preferred.
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One year employment experience in the Medical Records or Human Services field
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An equivalent combination of training and experience may be substituted for the educational requirements
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Knowledge and understanding of the federal confidentiality laws relating to populations served
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Good oral and written communication skills
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Sound judgment and cultural competency
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Proficiency with basic computer applications
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Ability to perform duties independently
Our Comprehensive Employee Benefits Package Includes:
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Health insurance including dental and vision for employees and families.
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Paid Vacation and Sick leave - No Waiting Period for accruals.
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Paid holidays, including a floating birthday holiday.
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401(k) plan with up to 5% company match.
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Company paid short-term disability insurance.
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Company sponsored life insurance.
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Employee Assistance Program (EAP).
Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.
Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.
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Job LocationsUS-NY-Syracuse
Category Administrative/Clerical
Position Type Full-Time
Work Arrangement Onsite
ID 2026-7469
How this job compares
Set against the 1,133 open Scheduler jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This posting$20–23/hr
- US median$21–26/hr139 hourly ranges
This range's midpoint, $21.50/hr, is 9% below the US median midpoint ($24/hr) — in the middle half of Scheduler hourly ranges across the US.
- Openings
- Olive Jobs lists 58 open Scheduler jobs in New York and 1,133 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- CDM Smith6 open
- Catholic Health Services4 open
- NYU Langone Medical Center3 open
- Experience
- This posting asks for at least 1 year of experience — less than three in four Scheduler postings that state a minimum ask for (median 5 years, across 922 postings).
- Education
- This posting asks for a high school diploma; 734 of the 1,133 open Scheduler jobs (65%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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