Senior Communications Manager

Overview

On the Microsoft Communications team, you’ll join a group of professionals focused on telling the stories that help people fall in love with Microsoft, the things we make and the impact we have in the world.

The Copilot & Experiences News team is looking for a Senior Communications Manager to join our scrappy, fast-moving group at the center of Microsoft’s Copilot story. This is a generalist role for a modern communicator who thrives on variety. The right person will own communications for a portfolio of AI experiences while also helping tell the broader Copilot story as a core member of the news team. They’ll lead product news, rollouts and reactive issues for their products, and jump in on Copilot launches, executive storytelling and emerging priorities as the business evolves. The successful candidate will be equally comfortable with proactive storytelling and rapid reactive response, quick to get up to speed on new products, and able to explain the technically complex in a way that is clear, credible and human. Core to this role is comfort with ambiguity: priorities will shift as Copilot evolves, and we need someone who is energized by jumping in where they can have the most impact, while navigating a large, global organization.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Own proactive and reactive PR for a portfolio of Microsoft experiences from product news and launches to rollouts, retirements and other customer-impacting changes.

• Serve as a core member of the Copilot & Experiences News team, supporting priority Copilot news moments, launches and major events.

• Flex across the team to jump in where the business needs it most, taking on emerging priorities and new product areas as they arise.

• Partner closely with product, engineering, marketing, legal and issues management teams to get to the facts quickly and shape clear, credible messaging.

• Support senior leaders with media prep, executive messaging, and high-profile speaking opportunities.

• Create and maintain compelling content, including announcements, FAQs, reactive statements and briefing materials.

• Help protect the Microsoft brand by identifying and mitigating reputation risk on an ongoing basis, flagging potential issues early.

• Collaborate with the broader communications team at Microsoft to support cross-company events and news beats.

• Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required Qualifications

• Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 4+ years communications, marketing operations, field operations, program management, project management, or related experience OR equivalent experience

Preferred Qualifications

• Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 8+ years communications, marketing operations, field operations, program management, project management, or related experience OR equivalent experience.

• 4+ years experience in product, technology or corporate communications, spanning both proactive news and reactive issues management

• Writing, storytelling, and media relations skills.

• Ability to manage complex, multi-stakeholder projects in a fast-paced environment.

• Comfort with ambiguity and ability to pivot quickly based on business priorities

Communications IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)