Order Management Specialist

Description We are looking for a Customer Service Representative to provide hands-on administrative and customer service support for a Long-term Contract position based in San Leandro, California. This role will help keep daily department operations organized by managing routine tasks, supporting communication, and assisting with document and spreadsheet work. The ideal candidate is dependable, detail-oriented, and comfortable working onsite in a manufacturing environment while adapting to shifting priorities and team needs.

Responsibilities:

• Coordinate day-to-day administrative activities such as organizing records, entering information accurately, and managing written communications.

• Support the customer service team by taking on routine and overflow assignments so core staff can focus on higher-priority work.

• Create, update, and format business documents using Microsoft Word to ensure materials are clear and professionally prepared.

• Maintain and revise spreadsheets in Microsoft Excel to track information, organize data, and support reporting needs.

• Use Microsoft Outlook to manage emails, schedule-related tasks, and assist with timely follow-up communication.

• Help improve departmental workflow by staying responsive to requests and contributing to efficient task completion.

• Collaborate with team members across the department and provide assistance wherever additional support is needed. Requirements • Proficiency in Microsoft Outlook, Word, and Excel for daily administrative support activities.

• Previous experience in an administrative support or customer service position is preferred.

• Strong organizational skills with the ability to manage multiple assignments effectively.

• High level of accuracy and attention to detail when handling documents, data, and communications.

• Ability to adjust quickly to changing priorities in a fast-paced work environment.

• Detail-oriented, cooperative attitude and a willingness to support a variety of team needs. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .