Ocean Export Agent
Humble, TXJobSeen todaySeen in employer's feed today
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At a glance
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Job overview
The Ocean Export Agent supports timely and accurate freight and information movement while providing customer service in the Ocean Export Department. The role handles freight process flow, operational data entry, shipment tracking, reporting, customer procedures, and communications. It also supports regulatory compliance and operational efficiency, escalating problems to management when needed. Related experience or training is listed, and understanding ocean documentation is a plus.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.
Major Duties and Responsibilities
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Ensure smooth and timely freight process flow
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Ensure accurate and timely data entry into our operational system
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Track and Trace Ocean Export Files and reporting
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Meet compliance at all times to regulations internal and external in accordance with government regulations
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Understand department process flow, and looking for best practices to improve operational efficiency and productivity
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Ensure all customers standard operating procedures in place and updated in the DLSOPs
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Overseas communications, timely responses to emails and requests (internal and external)
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Escalation of problems to Management when necessary
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6 months to 1 year related experience and/or training; or equivalent combination of education and experience
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Understanding of ocean documentation process a plus
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Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
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Pro-active, strong organizational skills
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Good computer skills (Excel, Word)
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Hazardous Materials certification (preferred)
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Fluent in English
Reporting Structure
- Ocean Export Lead Agent, Supervisor and Manager
Expeditors offers excellent benefits:
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Paid Vacation, Holiday, Sick Time
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Health Plan: Medical
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Life Insurance
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Employee Stock Purchase Plan
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Training and Personnel Development Program
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Growth opportunities within the company
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Employee Referral Program Bonus
How this job compares
Set against the 33,957 open Customer Service jobs on Olive Jobs, counted November 6, 2026.
- Pay
- This postingNot listed
- Texas median$52–60K/yr134 salary ranges
- Texas median$17–23/hr1,000 hourly ranges
- Openings
- Olive Jobs lists 2,614 open Customer Service jobs in Texas and 33,957 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Texas
- Walmart269 open
- Home Depot216 open
- Walgreens118 open
- Experience
- This posting asks for at least 1 year of experience; Customer Service postings that state a minimum ask for 1 year at the median (8,856 postings).
- Education
- 1,381 of the 33,957 open Customer Service jobs (4%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 6, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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