Visitor Services Representative, PRN, Variable
Part-timeSimpsonville, SCPart-timePosted 1w agoStill listed 2 days ago
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At a glance
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Job overview
The Visitor Services Representative greets, directs, and assists patients, guests, and team members. The role facilitates patient visitation, supports check-in and screening procedures during periods of need, and serves as a liaison between patients, families, guests, and team members. It also provides comfort measures and helps with departmental clerical tasks and errands.
Skills & qualifications
Skills
Qualifications
Full job description
Inspire health. Serve with compassion. Be the difference.
Job Summary Greets, directs, and provides information and assistance to patients, guests and team members. Facilitates patient visitation and serves as liaison between patients, families and team members. Provides relevant screening procedures for patients, guests and team members during periods of need as determined by Prisma Health.
Essential Functions
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All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Provides appropriate assistance to patients. Greets patients upon arrival, ensure orders and other documentation are accurate and checks patients in using appropriate departmental procedures.
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Performs screening duties for patients, guests and team members entering facilities using infrared thermometers and scripted screening questions during periods of influenza or other pandemic periods. Performs other tasks and responsibilities associated with particular workstation as appropriate.
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Facilitates patient visitation.
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Provides general assistance to family members and guests by assisting them while waiting and providing comfort measures when needed.
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Facilitates communication between patients, family members, guests, and team members. Serves as a liaison between patients, family members and team members.
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Provides appropriate assistance to team members. Assists with patient check-in and patient tracking procedures.
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Helps with departmental clerical tasks and errands as appropriate. Assists in maintaining clean and quiet surroundings.
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Performs other duties as assigned.
Supervisory/Management Responsibility
- This is a non-management job that will report to a supervisor, manager, director, or executive.
Minimum Requirements
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Education - High School Diploma or equivalent or post-high school diploma/highest degree earned
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Experience - One (1) year of experience in a customer service position
In Lieu Of
- NA
Required Certifications, Registrations, Licenses
- NA
Knowledge, Skills and Abilities
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Basic computer skills
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Data entry skills
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Familiarity with Microsoft Office Products - preferred
Work Shift Variable (United States of America)
Location Laurens County Medical Campus
Facility Hillcrest Hospital
Department Visitor Services
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
How this job compares
Set against the 33,960 open Customer Service jobs on Olive Jobs, counted November 6, 2026.
- Pay
- This postingNot listed
- South Carolina median$44–52K/yr46 salary ranges
- South Carolina median$18–23/hr205 hourly ranges
- Openings
- Olive Jobs lists 598 open Customer Service jobs in South Carolina and 33,960 across the US. 2% of them nationwide are listed as remote or flexible.
- Experience
- This posting asks for at least 1 year of experience; Customer Service postings that state a minimum ask for 1 year at the median (8,837 postings).
- Education
- This posting asks for a high school diploma; 11,152 of the 33,960 open Customer Service jobs (33%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 6, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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