Loan Specialist II

The Loan Specialist II supports Loan Originators, Underwriters & Borrowers with the mortgage loan process. The Loan Specialist II manages the borrower relationship from application to closing while ensuring all necessary steps are in accordance with internal policies & procedures. Ensures all closing packages for first mortgage & home equity loans are prepared in compliance with Bank, regulatory, & investor requirements & meet customer service standards. Reviews Closing Disclosures for accuracy. Collaborates with Attorneys, Branch Managers, Assistant Branch Managers & Loan Officers to schedule first mortgages, home equity loans & lines of credit closings. Works closely with Secondary Market to meet contract delivery dates. Sends closing docs electronically through the Loan Origination System. Assists in the compilation of information for internal & external auditors & examiners. Remains educated on current trends & developments in the industry. Performs all duties in accordance with prescribed regulatory compliance guidelines. The above is a description of the ordinary duties of the position. It should be expected that from time to time, other duties related & unrelated to the above may be assigned &, therefore, required. Our history of success & commitment to exceptional customer service starts with our employees & we are seeking candidates who share our vision of excellence & distinction. In addition to working with our engaged & exceptional team members, the successful candidate will be provided with competitive salary & outstanding benefits that include health dental & vision insurance, generous 401(k) match & tuition reimbursement. The pay range provided reflects the established budget for this position & represents what the Bank reasonably expects to pay at the time of posting. The final offer will depend on various factors, including relevant experience, skill set, qualifications, & other job-related considerations. Member FDIC. Member DIF. Equal Opportunity Employer. COMPETENCIES Organization - Strong attention to detail, & ability to multi-task with frequent interruptions while meeting deadlines. Communication - Strong written & verbal communication skills Customer Service - Exceptional customer service skills, responds to customer inquiries with a sense of urgency. Ability to collaborate successfully as part of a team. Professionalism - Upholds a consistent professional demeanor at all times with ability to manage challenging & sensitive borrower situations. Confidentiality - Maintains discretion & confidentiality of information in an ethical & tactful manner. Ability to work independently. Training - Provide assistance & guidance to Loan Specialist Level I as needed. Requirements QUALIFICATIONS Education & &/or Experience ? Level II: High School Diploma/GED. Minimum of 5 years combined experience processing & closing experience. Proficient with Ellie Mae Encompass or similar LOS system required Proficient in MS Office (Outlook, Word, Excel) Physical Requirements Ability to lift & carry up to 25 pounds on an occasional basis.