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Business Analyst - In Person Interview

MSys Inc.

Remote · USJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
Remote · US
Work Authorization
Not specified

Olive focuses on jobs in the United States, including remote roles you can work from there.

Job overview

The Business Analyst will support technical platform enhancements, integrations, agency and service onboarding, and production operations. The role gathers and documents requirements, coordinates with agencies, vendors, developers, and other technical teams, and supports testing and issue resolution. It also maintains user stories, backlogs, workflows, and integration documentation. The posting describes a long-term project with possible contract-to-hire and requests candidates local to Arizona.

Skills & qualifications

RequiredNice to have

Skills

Technical Business Analysis, requiredRequirements Elicitation, requiredRequirements Documentation, requiredUser Story Creation, requiredAcceptance Criteria, requiredWorkflow Creation, requiredFunctional Requirements, requiredEnterprise Web Applications, requiredREST/JSON, requiredAPIs, requiredSystem Integration, requiredIdentity and Access Management, requiredSingle Sign-On, requiredAuthentication, requiredAuthorization, requiredIdentity Providers, requiredOIDC, requiredSAML, requiredTokens, requiredClaims, requiredAttribute Exchange, requiredDeveloper Coordination, requiredTask Tracking, requiredRisk Management, requiredIssue Management, requiredDependency Tracking, requiredProblem-Solving, requiredOrganization, requiredCommunication, requiredStakeholder Management, requiredTechnical Translation, requiredPlatform Learning, requiredServiceNow, nice to haveServiceNow Public Sector Digital Services, nice to haveAPI-Based Integrations, nice to haveEnterprise Digital Applications, nice to haveGovernment Digital Applications, nice to haveCitizen-Facing Applications, nice to haveJira, nice to haveConfluence, nice to have

Qualifications

4+ Years Technical Experience, requiredBusiness Analysis Certification, nice to haveProject Management Certification or Training, nice to haveArizona Local Candidate, required

Full job description

Mode of Interview :- In Person Interview Long term project with possible contract to hire Linkedin MustRemoteLocal to AZ candidates only1st day may be onsite.

Description: Key Responsibilities

  • Technical Requirements Management: Elicit, gather, analyze, document, and communicate business and technical requirements for platform enhancements, integrations, defects, and operational needs throughout the entirety of the project lifecycle.

  • Agency & Service Onboarding: Coordinate onboarding of new State agencies, applications, and services by gathering technical information, documenting requirements, identifying dependencies, and following up on action items.

  • Technical Discovery & Integration: Lead discussions with agencies, vendors, identity teams, and developers to review APIs, authentication requirements, system dependencies, integration needs, endpoints, and application configurations.

  • Vendor Coordination: Work with maintenance, operations, and development vendors to clarify requirements, plan requirement execution, track and report progress, identify blockers, and support technical work by developers through completion.

  • User Stories & Backlog Support: Create user stories, acceptance criteria, functional requirements, workflows, and supporting documentation for platform enhancements and development work.

  • Project Coordination: Track tasks, risks, issues, dependencies, timelines, action items, and deliverables across multiple technical initiatives.

  • Testing & Validation: Support and perform functional testing, integration testing, user acceptance testing, and validation of delivered enhancements.

  • Production Support: Assist with investigation and coordination of production issues and work with technical teams to track issues through resolution.

  • Stakeholder Communication: Lead or participate in technical meetings, agency onboarding sessions, requirements discussions, and vendor meetings while documenting decisions, action items, and next steps.

  • Documentation: Maintain technical requirements, product backlog, process flows, integration documentation and onboarding materials.

  • Continuous Improvement: Capture and document opportunities to improve platform functionality and processes.

Qualifications

  • 4+ years of experience in technical business analysis, systems analysis, business analysis, product support, project management, or a similar technology-focused role.

  • Experience eliciting, gathering and documenting business and technical requirements.

  • Experience creating user stories, acceptance criteria, workflows, and functional requirements.

  • Working knowledge of enterprise web applications, including APIs, REST/JSON, system integrations, endpoints, and technical dependencies.

  • Understanding of identity and access management concepts including SSO, authentication, authorization, identity providers, OIDC, SAML, tokens, claims, and attribute exchange.

  • Experience coordinating work with developers, technical teams, maintenance and operations teams, or technology vendors.

  • Experience tracking tasks, risks, issues, dependencies, and deliverables across multiple program initiatives.

  • Strong problem-solving, organization, communication, and stakeholder management skills.

  • Ability to translate technical information for non-technical audiences and business needs for technical teams.

  • Ability to quickly learn new platforms, systems, and technical concepts.

Preferred Qualifications

  • Experience working with ServiceNow applications, workflows, or development teams.

  • Professional certification in Business Analysis (e.g., IIBA CCBA/CBAP, PMI-PBA, or equivalent) is desirable.

  • Professional certification or training in Project Management or Agile Methodologies (e.g., PMP, CAPM, or CSM) is desirable.

  • Experience with ServiceNow Public Sector Digital Services (PSDS).

  • Experience supporting API-based application integrations.

  • Experience supporting enterprise, government, or citizen-facing digital applications.

  • Experience with Jira, Confluence, Azure DevOps, or similar tools.

  • Experience supporting maintenance and operations teams and production issue resolution.

  • Experience with UAT, regression testing, integration testing, and defect management.

  • Experience onboarding agencies, customers, applications, or services onto enterprise platforms.

  • Experience working in Agile, Scrum, Kanban, or other iterative development environments.

How this job compares

Set against the 5,411 open Business Analyst jobs on Olive Jobs, counted November 14, 2026.

Pay
  • This postingNot listed
  • US median$87–144K/yr3,877 salary ranges
  • US median$33–46/hr371 hourly ranges
Openings
Olive Jobs lists 5,411 open Business Analyst jobs across the US. 8% of them nationwide are listed as remote or flexible.
Hiring the most across the US
Experience
This posting asks for at least 4 years of experience; Business Analyst postings that state a minimum ask for 4 years at the median (4,244 postings).
Education
2,242 of the 5,411 open Business Analyst jobs (41%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 14, 2026. Figures based on too few postings are left out.

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