Office Operations Assistant
Austin, TXJob$18.31–24.77/hrSeen todaySeen in employer's feed today
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At a glance
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Job overview
The Office Operations Assistant supports the Ortho Spine & Ortho Trauma department at Seton Northwest in Austin. The role includes welcoming patients and visitors, managing check-in and documentation, handling insurance authorizations and medical record requests, scheduling appointments, processing charges and copayments, reconciling reports and deposits, and providing general office and clerical support. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Your future role at a glance
Location: Austin, TX
Facility: Seton Northwest
Department/Specialty: Ortho Spine & Ortho Trauma
Schedule: Day Shift l Monday - Friday 8:00a - 5:00p
How you’ll make an impact in this role
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Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
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Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
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Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
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Provides general office and clerical support to assigned area.
What minimum requirements you’ll need
Licensure / Certification / Registration
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Required Credential(s):
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None Required.
Education
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Benefits that help you thrive
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Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
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Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
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Time to recharge: pro-rated paid time off (PTO) and holidays
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Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
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Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
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Family support: parental leave, adoption assistance and family benefits
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Other benefits: optional legal and pet insurance, transportation savings and more
Life at Ascension: Where purpose meets opportunity
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
E-Verify statement
Employer participates in the Electronic Employment Verification Program. Please click here (https://www.e-verify.gov/about-e-verify) for more information.
Min Salary: 18.31
Max Salary 24.77
How this job compares
Set against the 1,230 open Patient Services jobs on Olive Jobs, counted November 5, 2026.
- Pay
- This posting$18.31–24.77/hr
- Texas median$18–25/hr35 hourly ranges
- US median$20–27/hr673 hourly ranges
This range's midpoint, $21.54/hr, is close to the Texas median midpoint ($22/hr) — in the middle half of Patient Services hourly ranges in Texas.
- Openings
- Olive Jobs lists 134 open Patient Services jobs in Texas and 1,230 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Texas
- Baylor Scott & White Health55 open
- UnitedHealth Group16 open
- UTMB Health13 open
- Experience
- This posting asks for at least 1 year of experience; Patient Services postings that state a minimum ask for 1 year at the median (713 postings).
- Education
- 60 of the 1,230 open Patient Services jobs (5%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 5, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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