Operations Support Specialist

Description

We are looking for a versatile Operations Support Specialist to join our team in Indianapolis, Indiana in a contract role with the potential to become permanent. This part time position is ideal for someone who enjoys variety in their workday and can step into different functions to help keep daily operations running efficiently. You will support customer-facing activities, administrative processes, basic accounting tasks, and shipping functions while contributing to a collaborative small-business environment.

Responsibilities:

• Support order processing by entering customer purchases, preparing estimates, and confirming product availability, pricing, and delivery details.

• Serve as a point of contact for customers and suppliers, responding to routine inquiries and helping maintain smooth communication across transactions.

• Provide coverage for sales support duties when needed and assist the team during high-volume periods.

• Contribute to accounts receivable and accounts payable activities by helping with invoice handling, payment processing, and account record updates.

• Assist with incoming shipments by checking delivered items against purchase documentation and noting discrepancies when necessary.

• Prepare outbound packages, complete shipment paperwork, and create labels to help ensure timely delivery to customers.

• Perform general warehouse and office support tasks as business needs shift throughout the day.

• Cross-train across multiple operational areas so you can step in when team members are unavailable and help maintain continuity.

• Complete routine administrative work such as data entry, document organization, and other clerical support that keeps operations on track.

Requirements

Requirements:

• Prior experience in an office, administrative, or operations support role is preferred.

• Background in administrative, customer service and/or inside sales is beneficial.

• Familiarity with basic accounting concepts, including invoicing and payment support, is helpful.

• Strong computer proficiency, including experience with Microsoft Excel and Microsoft Outlook.

• Ability to learn new business software quickly; experience with Epicor or similar ERP platforms is an advantage.

• Strong organizational skills with careful attention to detail and a dependable approach to work.

• Able to manage shifting priorities, work independently, and contribute effectively in a team setting.

• Comfortable assisting with both office-based responsibilities and light warehouse-related tasks.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .