Pharmacy Support Center Representative
Part-timeRemote · USPart-time$19.5–20/hrPosted 1 day agoStill listed today
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At a glance
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Job overview
The Pharmacy Support Center Representative is based in Rochester, New York, with up to six weeks of training at the corporate office. After training, the position is fully work from home. The part-time role includes evening and weekend shifts, with hours varying by day. The representative answers customer calls and coordinates with store pharmacies to provide accurate customer and order information.
Skills & qualifications
Skills
Qualifications
Full job description
Location: 1500 Brooks Ave Rochester, NY 14624 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Age Requirement: Must be 18 years or older Time Type: Part time Pay Range: $19.50 - $20 / hour
Why Work Here Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.
Job Description: Note: This position is based in Rochester, NY and requires up to 6 weeks of training at our corporate office during the availability hours listed below. Upon completion of training, this position is fully work from home.
Availability: This is a part-time position that includes evening and weekend shifts. Shift times will vary between the hours of 8:30am-9pm Monday through Friday, 8:30am-6pm Saturday, and 830am-5pm Sunday.
What Will I Do?
- Answer a high volume of incoming calls and assist customers by providing accurate information and answering questions
- Communicate with store pharmacies to gather, verify, and provide customer and order information
- Contribute to team performance by achieving call and productivity goals
- Balance competing responsibilities and maintain productivity in a fast-paced environment
- Follow all company policies and comply with HIPAA, state, and federal regulations when handling customer information
Required Qualifications:
- Ability to work in a fast-paced environment
- Strong technical and computer skills, including the ability to learn new applications quickly
Preferred Qualifications:
- 1 or more years of pharmacy technician experience
- Experience working in a call center environment
- Experience handling medical or insurance-related inquiries
- Proficiency with EnterpriseRx
How this job compares
Set against the 778 open Pharmacy Support jobs on Olive Jobs, counted November 11, 2026.
- Pay
- This posting$19.5–20/hr
- New York median$19–29/hr48 hourly ranges
- US median$17–25/hr705 hourly ranges
This range's midpoint, $19.75/hr, is 18% below the New York median midpoint ($24/hr) — in the lowest quarter of Pharmacy Support hourly ranges in New York.
- Openings
- Olive Jobs lists 50 open Pharmacy Support jobs in New York and 778 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- CVS Health46 open
- Insight Global2 open
- Experience
- Pharmacy Support postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 3 years (23 postings).
- Education
- 2 of the 778 open Pharmacy Support jobs (under 1%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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