Survey Research and Reporting Analyst

Company Description

SAM is a fast-growing and global sensory and consumer research consultancy. Our mission is to allow consumers a voice in the development of outstanding food, beverage, pet, and health & beauty products so as to create high quality and memorable experiences. We help our clients:

• Develop new product ideas
• Re-energize a well-established product
• Assess product-concept fit or packaging effectiveness
• Understand the product, brand and category competitive landscapes
• Protect product quality from inception to the end of shelf life

Our sensory science program resides in our USA headquarters in Minneapolis, MN.

Job Description

Pay Range: $50k/Yr.-$60k/Yr. Shift: Monday- Friday, 9am- 5pm (Hybrid: 2 days a week in office) The Survey Research and Reporting Analyst supports consumer and sensory research projects from survey setup through final reporting. This role partners closely with Research Managers, Operations, Recruiting, and Client Service teams to ensure studies are executed accurately, data is processed and analyzed efficiently, and client deliverables are produced on time. The ideal candidate enjoys working with data, solving problems, and managing multiple projects in a fast-paced environment. Primary Responsibilities:

1. Survey Design & Questionnaire Development

• Design screening and questionnaire surveys aligned with research objectives.
• Recommend best practices in questionnaire structure, flow, neutrality, and respondent experience.
• Create clear specifications and documentation for programming teams.
• Support or directly program surveys as needed using approved survey platforms.
• Perform rigorous quality assurance testing and validation prior to field launch.
• Troubleshoot survey logic, quota structures, and respondent pathways.
• Implement recruitment quotas, sessions, and survey modifications as needed.
• Create other supporting field materials for the test, such as product serve rotation or design file.

1. Data Processing & Statistical Analysis

• Collaborate with research teams to develop project-specific analysis plans.
• Process, reconcile, clean, code, and validate study data from multiple sources.
• Conduct standard statistical analyses for consumer and sensory research studies, using SAM tools/procedures.
• Identify data inconsistencies and partner with internal teams to resolve issues.
• Ensure complete and accurate integration of project data into SAM databases and reporting systems.

1. Reporting & Data Visualization

• Prepare analysis outputs and client-ready deliverables.
• Populate reports with charts, tables, and key findings.
• Conduct detailed quality review of all reporting outputs.
• Collaborate with research and data teams to create more efficient and impactful reporting solutions.

1. Project Management & Operational Support

• Independently manage multiple concurrent projects from setup through final reporting.
• Coordinate activities across Client Service, Recruiting, Operations, and Data teams.
• Monitor project timelines and proactively identify risks.
• Ensure all project components align with research objectives and downstream reporting requirements.
• Manage online survey fielding and home-use test data collection activities.
• Work with external programming and sample providers when required.

Key Accountabilities

• Deliver accurate, high-quality project work on time.
• Effectively manage multiple projects simultaneously.
• Follow SAM processes and quality standards.
• Build strong working relationships across teams.
• Continuously learn and develop new skills.

Qualifications

Education and Experience: Bachelor's degree in Market Research, Consumer Science, Statistics, Psychology, Data Analytics, Food Science, Business Analytics, or a related field. 3+ years of relevant experience in:

• Consumer or sensory research

• Market research operations

• Survey design and programming

• Data analytics and reporting

• Statistical analysis

• Research reporting and storytelling

• Data processing and quality management

• Authorization to work in the United States indefinitely without restriction or sponsorship

Technical Skills Experience with many of the following tools is preferred:

• Microsoft Excel and PowerPoint
• Survey platforms such as Forsta, Decipher, RedJade, or similar
• Statistical analysis tools such as WinCross, XLSTAT, SPSS, R, or similar
• Experience with consumer, sensory, or market research data

Required Skills: In addition to the technical skills mentioned in the current description, the ideal candidate should demonstrate:

• Strong analytical, critical thinking, and problem-solving skills.
• Exceptional attention to detail with commitment to error-free work.
• Excellent written and verbal communication skills.
• Strong project and time management skills.
• Proven ability to coordinate and execute work across multiple projects/initiatives.
• Demonstrated ability to identify risks and proactively develop solutions.
• Interest in process improvement, automation, and innovation.
• Ability to learn and apply new technologies quickly.
• Working knowledge of statistical methods, probability, percentages, ratios, and data interpretation.

Additional Information

Pay Range: $50k/Yr.-$60k/Yr. Shift: Monday- Friday, 9am- 5pm (Hybrid: 2 days a week in office) Candidates currently living within a commutable distance to Plymouth, MN. are encouraged to apply. What we offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.