IT Deployment Tech

Job Description

As a Device Technician, you support a large-scale Epic migration by assessing sites, deploying and troubleshooting hardware, and providing go-live support across hospital and outpatient facilities in the Columbia, Maryland area. You work on-site in a hospital setting, traveling to various departments to install and configure devices, document assets in Microsoft Excel, and ensure end users have reliable access to critical equipment and systems.

Responsibilities

• Conduct site assessments for devices at primary hospitals and approximately 120 outpatient facilities to determine hardware needs and placement.

• Deploy hardware devices related to the Epic migration, including laptops, desktops, printers, mobile devices, and other medical equipment.

• Perform standard hardware break/fix troubleshooting and resolution for laptops, printers, mobile devices, and other medical equipment.

• Map printers and drivers to new devices for end users, ensuring proper configuration and network connectivity.

• Image and deploy various devices to the network, including laptops, desktops, and printers, using imaging tools and remote management systems.

• Document and track assets in an organized and accurate manner using Microsoft Excel, maintaining up-to-date records for all deployed hardware.

• Navigate, update, and modify Excel documents to support record keeping, asset tracking, and reporting.

• Provide on-site go-live support during the Epic migration, assisting clinical and administrative staff in hospital and outpatient settings.

• Travel with a small team to different sites on a weekly or monthly basis to support ongoing deployment activities across the DMV region.

• Collaborate with help desk and other technical support teams to resolve hardware-related issues and ensure minimal disruption to end users.

• Communicate clearly and professionally with clinical and non-clinical staff, providing excellent customer service during deployments and support interactions.

• Maintain strong attention to detail and follow established procedures to ensure consistent, high-quality hardware deployment and documentation.

Essential Skills

• 12+ years of PC technician, hardware deployment, or desktop support experience, or recent completion of an IT-focused education program.

• Demonstrated technical aptitude with computer hardware and peripheral devices.

• Proficiency with Windows operating systems and the Microsoft Office Suite, including strong skills in Microsoft Excel.

• Experience imaging and deploying devices to the network, such as laptops, desktops, and printers.

• Familiarity with imaging tools and remote management systems used for device deployment and configuration.

• Prior experience supporting a larger-scale hardware deployment, ideally within a small team that travels to different sites.

• Ability to map printers and drivers to new devices for end users.

• Strong problem-solving skills and attention to detail when diagnosing and resolving hardware issues.

• Excellent communication skills for interacting with clinical staff, administrative staff, and technical teams.

• Customer service mindset, with the ability to support end users in a busy healthcare environment.

Additional Skills and Qualifications

• Experience working with help desk environments and Active Directory.

• Hands-on experience with hardware support in hospital or healthcare settings.

• Background in hardware deployment projects that involve multiple locations and coordinated timelines.

• Comfort working with mobile devices and other specialized medical equipment.

• Ability to work effectively as part of a small, traveling technical team.

• Organizational skills to manage asset tracking, documentation, and follow-up tasks.

• Recent IT-focused coursework, certifications, or training programs are beneficial.

Work Environment

This is an on-site role based in Columbia, Maryland, supporting hospital and outpatient facilities across the DMV region. You work primarily in a hospital setting and may enter various departments, including surgical rooms, patient rooms, and nursing stations, to deploy hardware and provide go-live support. The environment is fast-paced and highly collaborative, with technicians traveling to different sites on a weekly or monthly basis as part of a small team. You regularly use Windows-based systems, Microsoft Office (especially Excel), imaging tools, remote management systems, and standard hardware such as laptops, desktops, printers, mobile devices, and medical equipment. Work is performed in clinical and administrative areas where professionalism, attention to detail, and adherence to hospital protocols are essential.

Job Type & Location

This is a Contract position based out of Columbia, MD.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Columbia, MD.

Application Deadline

This position is anticipated to close on Nov 21, 2026.

Workplace Type

This is a fully onsite position in Columbia,MD.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.