Contact Center Representative
Mankato, MN · HybridFull-time$42–60K/yrSeen 1w agoSeen in employer's feed 1w ago
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At a glance
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Job overview
The Contact Center Representative supports Compeer Financial by providing high-quality service to internal and external clients, prospects, and third parties. The role handles inquiries and transactions, resolves account questions, promotes digital services, and assists with payment and account issues. It is based in the Mankato office with a hybrid option of up to 50% work from home.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Duties
Empowered to live. Inspired to work.
Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.
How we support you:
Hybrid model - up to 50% work from home
Flexible schedules including ample flexibility in the summer months
Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
Learning and development programs
Mentorship programs
Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
Professional membership/certification reimbursement and more!
Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.
To learn more about Compeer Financial visitwww.compeer.com/careers.
Where you will work: This position offers a hybrid work option up to 50% remote and is based out of the Mankato, MN office location.
The contributions you will make:
This position supports the organization through professional, high quality client service to internal and external clients, prospects and third parties.
A typical day:
Provides exceptional service and a consistent client experience that aligns with the mission and vision of Compeer.
Responds to client faxes and email inquiries.
Monitors contact center email box and triages as necessary.
At the client's request, performs a variety of transactions, money movement (ACH, Templated Wires), payoff requests and client registrations.
Answers and resolves client questions including address changes, patronage information and eSign documents.
Actively promotes the organization's digital offering to enhance the client experience.
Assists clients in account maintenance corrections. Investigates misapplied payments and consults with Finance as needed to understand data to assist in correcting the issue or explaining the issue to the client.
Transfers incoming calls to the appropriate team member when needed.
Processes all returned mail.
Monitors for collateral insurance placement and cancelations and gathers information for the correct coverage.
The skills and experience we prefer you have:
High school diploma or GED.
Previous client service experience, preferably in a financial institution.
General knowledge of farming operations and agriculture.
General knowledge of basic accounting principles and procedures.
Attention to detail and accuracy.
Mathematical and problem-solving skills.
Basic typing skills.
Organizational, listening, written/verbal communication and interpersonal skills.
Computer skills, including Microsoft Office applications, customer relationship management (CRM) programs, online banking applications, document management software and other related applications.
How we will take care of you:
Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.
Base Pay
$42,300—$60,100 USD
Click here to view federal employment laws applicable for applicants.
Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.
Minimum Education Required
High School Diploma or Equivalent
Minimum Experience Required
None
Shift
First (Day)
Number of Openings
1
Public Transportation Accessible
Yes
Veterans Encouraged to Apply
No
Physical Required
Yes
Drug Test Required
Yes
Compensation
$42,300.00 - $60,100.00 / Annually
Postal Code
56001
Job Type
Full Time
Place of Work
On-site
Requisition ID
5471649008
Job Benefits
Not specified
How this job compares
Set against the 32,583 open Customer Service jobs on Olive Jobs, counted November 11, 2026.
- Pay
- This posting$42–60K/yr
- Minnesota median$54–61K/yr77 salary ranges
- US median$50–60K/yr2,692 salary ranges
This range's midpoint, $51K, is 11% below the Minnesota median midpoint ($58K) — in the lowest quarter of Customer Service salary ranges in Minnesota.
- Openings
- Olive Jobs lists 883 open Customer Service jobs in Minnesota and 32,583 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Minnesota
- Hy-Vee Food Stores74 open
- Planet Fitness59 open
- Hy-Vee57 open
- Experience
- Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (8,543 postings).
- Education
- This posting asks for a high school diploma; 11,007 of the 32,583 open Customer Service jobs (34%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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