Program Manager, Automation NA

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DSV - Global transport and logistics

At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customer by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders, and society.

Close to 150,000 employees in over 90 countries we work diligently to delvier great customer experiences and high-quallity services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Read more at www.dsv.com

Location: USA - VIRTUAL - US Texas

Division: Solutions Job Posting Title: Program Manager, Automation NA - 121386 Time Type: Full Time

The Program Manager, Automation, North America (Contract Logistics) is responsible for leading the strategy, design and delivery of cost-effective, scalable, and end-to-end innovative automation and mechanized technologies for both existing and prospective DSV clients that enhance operational efficiency, productivity, and overall solution competitiveness.

*** Location: This role can be based virtually / remote within the US ***

This leader ensures alignment between technical design and operational execution, driving successful deployments from concept through go-live while maintaining a strong focus on operational performance, cost optimization, and continuous improvement. Acting at the intersection of technology and operations, this role combines expertise in automation systems, warehouse management systems (WMS), system integration, engineering design, and project and change management. The position oversees the implementation of automation solutions by partnering with cross-functional teams across engineering, operations, IT, and external vendors to ensure seamless integration into new and existing client operations.

• Lead the analysis, design, and deployment of innovative automation and mechanized solutions for new and existing operations

• Partner with Solution Design teams to develop competitive RFP responses, including automation selection, budgeting, and productivity modeling

• Own end-to-end automation lifecycle: solution design, vendor selection, capital planning, building uplift, layout development, and implementation

• Conduct ROI analysis to identify and justify automation investments that improve efficiency and meet financial targets

• Manage vendor relationships across design, design and SLA contracting, installation, testing, and post-go-live support

• Oversee cross-functional implementation, including vendor integration, system configuration, testing, and operational readiness

• Serve as liaison between vendors and internal stakeholders to ensure alignment on design, scope, and execution

• Lead automation design reviews, detail engineering discussions, and cross-functional alignment on system functionality and workflows, including exception handling, and

• Develop and execute test strategies, including functional and technical validation, and performance verification

• Drive training programs across operations, safety, maintenance, and support teams for new automation systems

• Support go-live execution, hypercare, and transition to steady-state operations

• Establish and maintain project governance, documentation, and change management processes.

• Identify and implement automation continuous improvement opportunities and capture lessons learned

• Evaluate emerging automation technologies, robotics, and AI solutions to enhance operational performance

Education & Experience:

• Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or a related field

• Minimum of 5+ years of experience in the warehouse/logistics industry, including 3+ years in automation engineering or a closely related role

• Proven experience designing and deploying automated warehouse solutions, including expertise in material flow, information flow, intelligent automation, and cognitive platforms

• Strong blend of business, operations, system integration, and technology design experience, with a focus on developing scalable and resilient automation solutions within warehouse environments

• Demonstrated success in developing and presenting business cases and ROI analyses to support executive-level decision-making

• Strong analytical and problem-solving skills with the ability to interpret complex data and drive informed decisions

• Experience leading end-to-end automation implementations in both greenfield and brownfield environments

• Proven ability to lead and collaborate with cross-functional teams from concept design through implementation and go-live

• Hands-on experience with automation integration infrastructure, including networks and communication systems

• Experience developing and executing automation test plans, including system validation and performance testing

• Broad exposure to warehouse automation technologies, including sortation systems, AMRs/AGVs, voice picking, pick-to-light, and conveyor systems

• Working knowledge of Warehouse Management Systems (WMS) and their integration with automation platforms

• Self-driven with the ability to work independently while contributing effectively in team environments

• Proven ability to prioritize and manage multiple projects simultaneously in a fast-paced environment

Computer Skills:

• Proficiency in understanding programing logic

• Microsoft Project, Excel, Vizio, AutoCAD LT, Word & PowerPoint, PowerBI

Certificates & Licenses: NA

Communication Skills:

• Fluent in English (reading, writing, and verbal communication)

• Excellent interpersonal and communication skills, with the ability to actively listen, convey complex ideas clearly, and engage diverse audiences

• Strong facilitation skills with the ability to lead discussions, drive alignment, and influence stakeholders across all levels of the organization

• Proven ability to build collaborative relationships with cross-functional teams, vendors, and leadership through clear, professional, and effective communication.

PHYSICAL DEMANDS

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Travel is required for this role domestically and internationally.

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For this position, the expected base pay range is $130,000.00 – $145,000.00 Annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.