Program Supervisor/Social Worker - 00293 - Mon-Fri 10AM-6PM w/ flexibility

Salary Range $31.25 - $31.25 Hourly

Position Type Full-Time

Job Shift Day

Education Level 4 Year Degree

Travel Percentage None

Category Nonprofit - Social Services

Job Description

Make an Impact.

At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day.

Position Summary

The Program Social Worker/Supervisor plays an essential leadership role in the daily functioning, clinical oversight, and quality assurance of the Children’s Community Residence. This position supports the Program Director in ensuring regulatory compliance, high-quality service delivery, and the coordination of therapeutic and rehabilitative interventions for transition-aged youth. The Social Worker/Supervisor provides counseling, crisis management, and staff support to maintain a safe, structured, and trauma-informed environment that promotes growth, independence, and family engagement. The position requires a compassionate, flexible, and highly organized professional capable of balancing clinical, supervisory, and administrative responsibilities in a dynamic residential setting.

Essential Accountabilities

• Provide 24/7 clinical and crisis support to staff, youth, and families, ensuring timely intervention during emergencies and consultation with the Program Director regarding significant incidents.

• Assist with staff orientation, ongoing training, and supervision, ensuring compliance with OMH, OSHA, and agency standards.

• Guide staff in effective counseling techniques, trauma-informed engagement, and behavioral interventions.

• Collaborate with the Program Director in the admission process, including attending community and referral meetings, reviewing referral packets, and providing counseling during intake to support smooth transitions.

• Participate in regular supervision with the Program Director and assist with Medicaid billing and documentation of clinical services.

• Complete and oversee Medicaid and SSI applications for eligible residents, maintaining accurate referral logs and waitlist records.

• Support fiscal management program by assisting with budget planning and resource allocation.

• Coordinate educational and vocational support by maintaining contact with schools and attending CSE meetings, ensuring all youth are enrolled and supported academically.

• Provide ongoing individual and family counseling to support emotional regulation, adjustment, and goal achievement.

• Collaborate with families, staff, and service providers to develop, monitor, and evaluate individualized Service Plan goals and discharge plans.

• Facilitate psychoeducational and therapeutic group sessions to address social skills, emotional wellness, and transition readiness.

• Lead quarterly family team meetings and family counseling sessions to promote permanency and strengthen natural support.

• Maintain thorough and timely documentation of all counseling sessions, meetings, and service contacts.

• Provide transportation for youth as needed to support program participation, appointments, or community activities.

• Participate in Quality Improvement (QI) initiatives, ensuring ongoing program evaluation and compliance with OMH standards.

• Attend required workshops and training to enhance professional knowledge and maintain certification or licensure requirements.

• Manage administrative tasks, including accurate time tracking, mileage reporting, and submission of insurance documentation.

• Perform other duties as assigned by the Program Director to support program operations and the mission of the division.

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Job Qualifications

A master’s degree in social work or a related human services field is preferred. However, a BSW or related bachelor’s degree with substantial relevant experience will also be considered. Candidates should have at least 1 year of experience working with youth with Serious Emotional Disturbance and their families, and some level of supervisory experience is preferred. The ideal candidate will demonstrate strong crisis management, clinical judgment, counseling, and care coordination skills, along with knowledge of OMH and OSHA standards. Experience completing financial assistance applications, including Medicaid and SSI, is preferred. The position calls for strong communication and collaboration with families, schools, healthcare providers, and community partners, as well as flexibility, professionalism, and adherence to required training. A clean and valid New York State driver’s license is required.

What You’ll Gain

• Compensation: Competitive hourly rate based on experience.

• Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).

• Work-Life Balance: Paid time off, holidays, and personal days.

• Wellness Program: Free and low-cost gym and wellness access and support.

• Training & Growth: Ongoing professional development and career advancement opportunities.

• Meaningful Work: Direct impact on the lives of youth and their families.

• Supportive Environment: A collaborative team that values your contributions