
Senior Director - System Operations
Avangrid
Binghamton, NYJob$164–205K/yrPosted 1w agoStill listed today
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At a glance
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Job overview
The Senior Director of System Operations leads substation operations, meter operations, and program execution, with local accountability for reliability metrics. The role directs safety, reliability, customer satisfaction, resource allocation, staff development, process improvement, major projects, and daily field operations. It also oversees emergency preparedness and restoration, budgets, performance reporting, and coordination with customers and government agencies.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
The base salary range for this position is dependent upon experience and location, ranging from: $164,000 - $205,000
What We Offer:
- Competitive benefits and growth opportunities.
- Generous performance‑based bonuses.
- 12% 401(k) match.
- Comprehensive health, dental, and vision insurance.
- Tuition reimbursement.
- Professional development and clear career‑advancement pathways.
For more information, please visit: Benefits - Avangrid
JOB SUMMARY:
Responsible for (1) Operation of substations, (2) operation of meters and (3) execution of Programs. Local accountability over SAIFI for substations and lines (operating company level). It is part of this role to guarantee execution of programs according to local needs and approved CAPEX.
The position provides leadership and direction to achieve goals and implement change. Responsibilities within the four areas mentioned above include safety, reliability, customer satisfaction, cost-effective resource allocation, staff selection and development, process improvement and oversight, major project management, and daily field operations activities.
Coordinates and participates in problem resolution and emergency response with other functions and subject matter experts. Ensures administrative matters such as payroll, budgets, performance reviews, safety, scheduling, and work management reports are completed in a timely and accurate manner. Responsible for the safe and efficient Operating Company emergency preparedness and restoration efforts.
JOB RESPONSIBILITIES:
- Develops and implements annual business plan for all areas mentioned above, including O&M and Capital budgets. Monitors ongoing progress and reallocates resources as necessary to ensure goal achievement (Safety, Reliability, and Customer Service).
- Oversees and evaluates work processes. Identifies and implements process improvements. Creates a climate of innovation in which ideas for process improvement are continually encouraged from within the organization.
- Responsible for the safe and efficient Operating Company emergency preparedness and restoration efforts.
- Oversees departments’ initiatives, the preparation of budgets, and the tracking, cost control, and reporting of actual O&M and capital expenditures.
- Responsible for employee goals and objectives while ensuring alignment with department and corporate goals.
- Reviews reports that document performance in meeting department, corporate, or Regulatory goals and requirements.
- Represents the company on various teams or committees regarding state, regional, or national issues. Acts as liaison for the Company with customers and with state and municipal agencies to coordinate efforts.
JOB REQUIREMENTS:
Education & Experience Required:
- Bachelor’s Degree in electrical engineering or related field experience, with a minimum of 15 years relevant experience.
- Master’s Degree preferred.
- Electrical operations experience is required (substation engineering experience is preferred).
- Prior supervisory/management experience.
- Change management.
- Organizational management.
- Scheduling and planning.
- Thorough knowledge of company, federal, and state policies and procedures.
- Familiarity with budget preparation.
- Knowledge of electric maintenance delivery practices.
Skills/Abilities:
- Able to solve complex problems
- Leverage technology to improve business processes
- Project management skills
- Business acumen
- Strategy design and implementation
- Advanced communication skills
- Advanced negotiation skills
- Mentoring ability
- People development skills
- Able to multi-task
- Performance management
#LI-On-Site
#LI-JM1 Company: NY STATE ELECTRIC & GAS CORP Mobility Information Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [email protected].
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.
Job Posting End Date:
How this job compares
Set against the 3,647 open Operations Management jobs on Olive Jobs, counted November 10, 2026.
- Pay
- This posting$164–205K/yr
- New York median$109–146K/yr174 salary ranges
- US median$103–150K/yr2,163 salary ranges
This range's midpoint, $185K, is 42% above the New York median midpoint ($130K) — in the top quarter of Operations Management salary ranges in New York.
- Openings
- Olive Jobs lists 214 open Operations Management jobs in New York and 3,647 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- Amazon20 open
- City of New York13 open
- Oracle7 open
- Experience
- This posting asks for at least 15 years of experience — more than three in four Operations Management postings that state a minimum ask for (median 5 years, across 2,792 postings).
- Education
- 834 of the 3,647 open Operations Management jobs (23%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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