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Senior Director System Operations

Avangrid Service Company

BINGHAMTON, NYJob$164–205K/yrSeen 2 days agoSeen in employer's feed 2 days ago

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At a glance

Compensation
$164–205K/yr
Location
BINGHAMTON, NY
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Senior Director System Operations leads substation and meter operations and program execution, with local accountability for reliability metrics and delivery aligned to local needs and approved capital budgets. The role provides leadership across safety, reliability, customer satisfaction, resource allocation, staff development, process improvement, project management, and field operations. It also oversees emergency preparedness and restoration, budgets, performance reporting, and coordination with customers and government agencies.

Skills & qualifications

RequiredNice to have

Skills

Electrical OperationsChange ManagementOrganizational ManagementScheduling and PlanningPolicy and Procedure KnowledgeBudget PreparationElectric Maintenance DeliveryProblem SolvingTechnology LeverageProject ManagementBusiness AcumenStrategy DesignStrategy ImplementationCommunicationNegotiationMentoringPeople DevelopmentMultitaskingPerformance Management

Qualifications

Bachelor's Degree in Electrical Engineering or Related Field Experience15 Years Relevant ExperienceSupervisory or Management ExperienceMaster's DegreeSubstation Engineering Experience

Benefits

401(k) Match
Medical Insurance
Dental Insurance
Vision Insurance
Tuition Assistance

Full job description

The base salary range for this position is dependent upon experience and location, ranging from: $164,000 - $205,000 What We Offer: Competitive benefits and growth opportunities. Generous performance-based bonuses. 12% 401(k) match. Comprehensive health, dental, and vision insurance. Tuition reimbursement. Professional development and clear career-advancement pathways. For more information, please visit: Benefits - Avangrid JOB SUMMARY: Responsible for (1) Operation of substations, (2) operation of meters and (3) execution of Programs. Local accountability over SAIFI for substations and lines (operating company level). It is part of this role to guarantee execution of programs according to local needs and approved CAPEX. The position provides leadership and direction to achieve goals and implement change. Responsibilities within the four areas mentioned above include safety, reliability, customer satisfaction, cost-effective resource allocation, staff selection and development, process improvement and oversight, major project management, and daily field operations activities. Coordinates and participates in problem resolution and emergency response with other functions and subject matter experts. Ensures administrative matters such as payroll, budgets, performance reviews, safety, scheduling, and work management reports are completed in a timely and accurate manner. Responsible for the safe and efficient Operating Company emergency preparedness and restoration efforts. JOB RESPONSIBILITIES: Develops and implements annual business plan for all areas mentioned above, including O&M and Capital budgets. Monitors ongoing progress and reallocates resources as necessary to ensure goal achievement (Safety, Reliability, and Customer Service). Oversees and evaluates work processes. Identifies and implements process improvements. Creates a climate of innovation in which ideas for process improvement are continually encouraged from within the organization. Responsible for the safe and efficient Operating Company emergency preparedness and restoration efforts. Oversees departments' initiatives, the preparation of budgets, and the tracking, cost control, and reporting of actual O&M and capital expenditures. Responsible for employee goals and objectives while ensuring alignment with department and corporate goals. Reviews reports that document performance in meeting department, corporate, or Regulatory goals and requirements. Represents the company on various teams or committees regarding state, regional, or national issues. Acts as liaison for the Company with customers and with state and municipal agencies to coordinate efforts. JOB REQUIREMENTS: Education & Experience Required: Bachelor's Degree in electrical engineering or related field experience, with a minimum of 15 years relevant experience. Master's Degree preferred. Electrical operations experience is required (substation engineering experience is preferred). Prior supervisory/management experience. Change management. Organizational management. Scheduling and planning. Thorough knowledge of company, federal, and state policies and procedures. Familiarity with budget preparation. Knowledge of electric maintenance delivery practices. Skills/Abilities: Able to solve complex problems Leverage technology to improve business processes Project management skills Business acumen Strategy design and implementation Advanced communication skills Advanced negotiation skills Mentoring ability People development skills Able to multi-task Performance management #LI-On-Site #LI-JM1 Company: NY STATE ELECTRIC & GAS CORP Mobility Information Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national rigin, gender, s

How this job compares

Set against the 695 open Operations Leadership jobs on Olive Jobs, counted November 3, 2026.

Pay
  • This posting$164–205K/yr
  • New York median$152–214K/yr38 salary ranges
  • US median$150–215K/yr481 salary ranges

This range's midpoint, $185K, is close to the New York median midpoint ($183K) — in the middle half of Operations Leadership salary ranges in New York.

Openings
Olive Jobs lists 48 open Operations Leadership jobs in New York and 695 across the US. 5% of them nationwide are listed as remote or flexible.
Hiring the most in New York
Experience
This posting asks for at least 15 years of experience — more than three in four Operations Leadership postings that state a minimum ask for (median 10 years, across 567 postings).
Education
212 of the 695 open Operations Leadership jobs (31%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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