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Account Manager

Manifest o.s.

New York, NYFull-timePosted todayStill listed today

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At a glance

Compensation
No compensation found
Location
New York, NY
Schedule
Full-time
Work Authorization
Not specified

Olive focuses on jobs in the United States, including remote roles you can work from there.

Job overview

Manifest OS is hiring an Account Manager to own corporate accounts, serve as the primary client contact, and drive client outcomes from signed contract through renewal and expansion. The role includes onboarding, account health tracking, client meetings, and cross-functional collaboration to improve engagements and shape the product roadmap. The company is building repeatable account-management processes and playbooks. The position requires five days a week in the New York City office.

Skills & qualifications

RequiredNice to have

Skills

Account Management, nice to haveCustomer Success, nice to haveSoftware as a Service (SaaS), nice to haveAnalytical Thinking, nice to haveCollaboration, nice to haveLegal Knowledge, nice to haveClient Success, requiredB2B SaaS, requiredAccount Growth, requiredCross-Functional Accountability, requiredJudgment, requiredBias Toward Action, requiredAnalytical Fluency, requiredAI Tools, requiredProcess Building, requiredLegal Tech, nice to haveProfessional Services, nice to haveRegulated Industries, nice to have

Qualifications

6+ Years Client-Facing Experience, requiredBachelor's or Equivalent Practical Experience, nice to have

Full job description

About Manifest Manifest OS is the leading AI-native company on a mission to replace the billable hour and make legal services more accessible for American businesses and consumers. We power the next generation of AI-native law firms with one unified global brand, a proprietary technology platform, and a centralized back office — enabling lawyers to eliminate the administrative burden and focus on delivering exceptional outcomes for their clients. Manifest OS has raised a $60M Series A from Menlo Ventures, Kleiner Perkins, First Round, and Quiet Capital. About the Role Manifest is hiring a Account Manager to own a portfolio of corporate accounts — the company's top growth priority for 2026 and beyond. You'll serve as the primary point of contact for your clients and the internal owner of their outcomes. You'll convert pilots into long-term partnerships and work cross-functionally with Product, Operations, Sales, and Marketing to make every engagement deliver. What You’ll Do

  • Own accounts end-to-end from signed contract through renewal and expansion

  • Run client meetings, business reviews, and escalations with confidence

  • Track account health, flag risks early, and ensure client KPIs are met

  • Oversee onboarding, including data migration and technical implementation

  • Bring structured client feedback to Product and Engineering to shape the roadmap

  • Partner with Sales and Marketing on handoffs, case studies, and growth plays

  • Build the playbooks and dashboards that make great account management repeatable

What We're Looking For

  • 6+ years in account management, client success, or a client-facing B2B SaaS role

  • Proven track record growing accounts through renewals and expansion

  • Ability to hold cross-functional teams accountable to client outcomes

  • Strong judgment and bias toward action in ambiguous, fast-moving environments

  • Analytical fluency and comfort using AI tools to increase output

  • Experience building account management processes or playbooks from scratch

  • Familiarity with legal tech, professional services, or regulated industries

  • Bachelor’s degree or equivalent practical work experience.

This is for you if.... You want end-to-end ownership, not a narrowly scoped support role. You're energized by building structure where none yet exists. You want equity and real impact at a company reshaping access to justice. This is not for you if.... You prefer a fully defined playbook over building one yourself. You're uncomfortable with full accountability for client outcomes. Five days a week in-office in New York City doesn't work for you.

How this job compares

Set against the 11,434 open Account Management jobs on Olive Jobs, counted November 14, 2026.

Pay
  • This postingNot listed
  • New York median$110–156K/yr762 salary ranges
  • New York median$28–34/hr24 hourly ranges
Openings
Olive Jobs lists 951 open Account Management jobs in New York and 11,434 across the US. 15% of them nationwide are listed as remote or flexible.
Hiring the most in New York
Experience
This posting asks for at least 6 years of experience; Account Management postings that state a minimum ask for 5 years at the median (8,921 postings).
Education
2,677 of the 11,434 open Account Management jobs (23%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on November 14, 2026. Figures based on too few postings are left out.

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