INFORMATION TECHNOLOGY SUPERVISOR / EMERGENCY APPOINTMENT HOMELESSNESS

EXAM NUMBER: PH2598A-EA

TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY

FIRST DAY OF FILING: The application filing period will begin on Friday, August 21, 2026 at 8:30 a.m., (PT) - Continuous. We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The County of Los Angeles Department of Public Health is seeking qualified candidates to fill emergency Information Technology Supervisor vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Information Technology Supervisor.

DEFINITION: Supervises the activities of an Information Technology section within a departmental centralized information technology organization responsible for providing complex information technology services, including planning, design, coordination, development, implementation, maintenance, and support of automated information and telecommunication systems.

For information about the specific classification standards for this position, please visit the following link: Information Technology SupervisorWhat will I do as an Information Technology Supervisor?

• Plans, coordinates, supervises and monitors activities of assigned staff involved in various projects, including status, scheduling, prioritizing, training and leading work of implementation teams on related projects.

• Provides full administrative and technical supervision of staff including approving time off, evaluation of performance and takes or recommends disciplinary action, up to and including termination

• Analyzes, estimates and assigns staff and resources for projects, including technical and support personnel, consultants and equipment.

• Assists in establishing and monitoring program priorities, objectives and procedures, determining area objectives, targets of service and resource allocations.

• Assists in the development of changes in management plans for new projects, including business process assessment, training requirements and budget preparations and appropriate forms of communication.

• Reviews completed projects to assure compliance with established standards.

• Coordinates activities and computer systems requirements with departmental users to assure current technology needs are met.

• Provides guidance to staff in troubleshooting network communications, software and hardware problems, designing systems logic, debugging system program problems and assisting software vendors with problem resolutions.

• Meets with departmental management to introduce and explain systems improvement concepts and to obtain concurrence with recommended problem solutions.

• Assists management on long-range systems planning.

REQUIREMENTS TO QUALIFY: OPTION I: A Bachelor's degree* from an accredited college or university in Computer Science, Information Systems, or a closely related field.- AND - Four (4) years of recent, full-time, paid experience** in design, development, implementation, operation and maintenance of information systems, one (1) year of which must have been in a lead*** or supervisory**** capacity.

OPTION II: One (1) year at the level***** of Senior Application Developer, Senior Network Systems Administrator, Senior Operating Systems Analyst or Senior Information Systems Analyst. Experience must have been in a lead*** capacity.

OPTION III: Five (5) years of recent, full-time paid experience** in design, development, implementation, operation and maintenance of information systems, two (2) years of which must have been in a lead*** or supervisory**** capacity.

**Recent, full-time, paid experience is considered experience within the last five (5) years.

LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS: Physical Class II – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

SPECIAL REQUIREMENT INFORMATION: You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. *To receive credit for your education, include a legible copy of all relevant official documents, including your diploma, transcript, or letter/certificate from an accredited institution or email it to [email protected] within seven (7) calendar days of filing your application. The document should show the date the degree was conferred and be in English. If not in English, then translation is required. International degrees must be evaluated for equivalency to U.S. standards if not listed in the International Handbook of Universities or World Higher Education Database. Documents marked as unofficial will not be accepted. For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf• Official Transcript is a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the transcript from the school's website is NOT considered official and may result in your application being incomplete and rejected.

• We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

***Lead capacity is defined as experience providing technical assistance and training to journey or lower level employees with responsibility for assigning, coordinating, and reviewing the work, ensuring proper work methods are followed.

****Supervisory capacity is defined as experience providing direct administrative and technical supervision to include planning, assigning, and reviewing work of staff, evaluating employee performance, approving leaves of absence, counseling and recommending discipline.

*****You may still qualify even if your job title isn’t exactly the same as the ones listed. What matters is that your experience is at a similar level — meaning your job involves similar responsibilities, requires comparable skills and knowledge, and takes place within a similar organizational structure. Please provide a clear explanation of your experience to demonstrate that it is at the appropriate level.

DESIRABLE QUALIFICATION:• Experience directly supporting IT equipment provisioning and configuration.

EXAMINATION CONTENT: During your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

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Application and Filing Information

HOW TO APPLY: Applications must be filed ONLINE ONLY and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add [email protected] as well as [email protected] and [email protected] to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance of the 5:00 p.m. PT deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org.

DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Department Contact Name: Exam Analyst Department Contact Phone: (213) 684-8726 Department Contact E-mail: [email protected] Exam Number: PH2598A-EA

California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (844) 914-1006 Teletype Phone:(800) 899-4099 Alternate Teletype Phone: (800) 897-0077