Sr Director, Strategy & Operations - GTM

Your role at Dynatrace

The Strategy & Operations organization partners with leaders across Dynatrace to translate enterprise strategy into focused priorities, integrated operating plans, and measurable business outcomes. The team brings together strategic planning, portfolio orchestration, program execution, governance, and continuous improvement to increase organizational agility and accelerate growth.

Help Us Achieve Our Goals

As Senior Director, Strategy & Operations - GTM, you will serve as the embedded strategic partner and accountable operator for the Go-to-Market organization. Working alongside GTM executives and leaders across Sales, Marketing, Customer Success, Services, Partners, Revenue Operations, Finance, Product, and Business Systems, you will translate strategy into an integrated portfolio of priorities, investments, operating plans, and measurable outcomes. You will shape strategic choices, enable cross-functional alignment, establish governance and operating rhythms, and help ensure the organization realizes the intended financial, operational, customer, and strategic value.

Key Responsibilities

• Partner with GTM executives to develop and refine strategy, annual priorities, multi-year roadmaps, and operating plans.

• Translate strategic objectives into clear, sequenced, and resourced execution plans with defined owners, dependencies, milestones, and outcomes.

• Frame decisions, scenarios, trade-offs, and implications to accelerate executive decision-making and align investments to enterprise goals, customer impact, capacity, and expected value.

• Serve as the central integrator across Sales, Marketing, Customer Success, Services, Partners, Revenue Operations, Finance, Product, and Business Systems.

• Identify and resolve cross-functional dependencies, gaps, duplication, and conflicting incentives that impede GTM execution.

• Align teams around shared business outcomes, decision rights, sequencing, and handoffs across the customer lifecycle.

• Own the end-to-end orchestration of the most strategic GTM initiatives and transformation efforts, from definition through adoption and value realization.

• Ensure initiatives are appropriately scoped, governed, prioritized, and staffed, with clear accountability and measurable success criteria.

• Establish mechanisms to track financial, operational, customer, and strategic outcomes, not only activity or milestone completion.

• Lead structured intake, triage, and prioritization for strategic GTM work, aligning demand to strategy, business impact, capacity, readiness, and enterprise dependencies.

• Establish and run portfolio reviews, prioritization forums, steering mechanisms, and executive operating reviews that improve transparency, accountability, and decision velocity.

• Translate business needs into clear problem statements, requirements, scope, success measures, and expected outcomes; partner with enabling functions to shape scalable solutions and realistic delivery plans.

• Lead, coach, and develop a high-performing Strategy & Operations team with strong program management discipline and deep GTM domain fluency.

• Coach team members to operate as strategic partners and accountable owners, not only coordinators or project managers, and foster a culture of ownership, urgency, inclusion, and continuous improvement.

This is a remote eligible position. Candidates who live within a 45 mile radius of Boston, MA; Detroit, MI; and Denver, CO will be required to work hybrid (2 days per week) out of our Dynatrace office. Candidates will be required to work EST hours.

What will help you succeed

Minimum Requirements

• 15+ year of program management experience in a dynamic tech environment

Preferred Requirements

• Extensive leadership experience in strategy and operations, business operations, transformation, revenue/GTM operations, management consulting, or a related discipline in a complex, global organization.

• Demonstrated experience partnering with senior executives to shape strategy, prioritize investments, and deliver measurable business outcomes.

• Proven success leading large-scale, cross-functional GTM or enterprise transformation initiatives in a matrixed environment.

• Experience establishing portfolio governance, prioritization mechanisms, operating rhythms, and outcome-based performance management.

• People leadership experience, including building, coaching, and developing senior strategy, operations, or program management talent.

• Exceptional executive communication, analytical problem-solving, facilitation, and stakeholder influence skills.

• Ability to use data, financial insight, and operational metrics to frame decisions and assess value realization.

• Experience in enterprise software, SaaS, cloud, observability, cybersecurity, or another high-growth B2B technology environment.

• Deep understanding of B2B technology GTM motions and the interdependencies across Sales, Marketing, Customer Success, Services, Partners, Finance, Product, and Business Systems.

• Experience with one or more GTM domains such as sales strategy, segmentation, coverage, pipeline, marketing, customer success, services, partner ecosystems, pricing and packaging, or revenue operations.

• Experience with organizational change, process redesign, operating model evolution, and technology-enabled transformation.

• Proven ability to structure ambiguity, challenge assumptions constructively, and convert complex issues into clear choices and action.

• Advanced degree in business, strategy, finance, operations, or a related field.

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.

• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.

• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.

• An environment that fosters innovation, enables creative collaboration, and allows you to grow.

• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.

• A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

• A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.

• Attractive compensation packages and stock purchase options with numerous benefits and advantages.

Compensation and Rewards

DOE, salary $190K - $240K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.

Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.