Strategic Account Director, Manufacturing

Overview As the Strategic Account Director for Manufacturing, you will own Microsoft's relationship with two global industrial leaders that service both the energy and aerospace sectors. You will help set multi-year account strategies, and orchestrate a team of specialists, architects, customer success leaders, and partners. You will engage C-suite leaders to align Microsoft AI, Copilot, Azure, data, and security to priorities from engineering and manufacturing to grid modernization and aftermarket services, and close large, multi-year agreements. You will drive AI, Copilot, and Security transformation at the most senior levels with industry-relevant solutions. With a proven record of growing market share, achieving targets, customer obsession, and partner collaboration, you will leverage your network to execute each account plan.

This role is flexible in that you can work up to 50% from home with frequent travel to Cincinnati, Boston, Miami, and Dallas.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• You will deliver business growth through leading and empowering account teams. Lead execution of Go to Market (GTM) to achieve customer business outcomes across the entire customer lifecycle.

• You will accelerate customer satisfaction and model executive engagements with business decision makers and C-Level executives.

• You will win against competition by establishing Microsoft as market leader, maximizing Customer spend, achieving targets (billed revenue, consumption, and adoption).

• You will lead partnership across the organization to achieve business value for customers and business results for Microsoft.

• You will cultivate relationships and use Microsoft sales strategies throughout multiple levels of the customer's organization (e.g., executives, business, and technical decision makers) to establish strong alignment on long-term goals and secure buy-in and execution.

• You will use business cases to develop and present compelling value proposition presentations and specialized business plans for customers that showcase Microsoft's products and solutions, generate business and upsells, and generate new opportunities.

• You will build deep knowledge of our client's businesses, and bringing industry insight and expertise to shape solutions across engineering, manufacturing, field service, grid operations, and aftermarket services.

Qualifications Required/minimum qualifications

• Bachelor's Degree AND 10+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 9+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR 13+ years experience in working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience.
• 6+ years experience making recommendations to and/or collaborating with mid-to-senior level executives.
• 8+ years experience closing large, complex agreements/deals.

Other Requirements

• This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.

Additional or preferred qualifications

• Bachelor's Degree AND 13+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 11+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience.
• Experience with manufacturing, energy, or aerospace industry.

Strategic Account Management IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.