Patient Services Representative (Dental)
Bend, ORJobSeen todaySeen in employer's feed today
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At a glance
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Job overview
The Patient Services Representative supports clinic operations by providing customer service over the phone and in person. The role includes greeting, registering, and scheduling patients; creating patient records; providing documentation; and collecting and applying patient payments. The representative also processes sliding scale applications and income calculations, answers questions, and follows provider schedules and clinic protocols.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Description
The Patient Services Representative supports clinic operations, providing timely and quality customer service over the phone and in-person. This includes greeting, registering, and scheduling patients in an accurate and timely manner. This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
Responsibilities
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Accurately check patients in and out for all patient appointments and updates patient record.
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Process the application and income calculations for submitting sliding scale applications to the supervisor.
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Schedule patients in accordance with established provider schedules and clinic protocols.
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Answer phone calls and questions, providing timely, accurate, and quality customer service.
Skills & Knowledge
Knowledge of standard office policies and procedures. Strong math skills. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Knowledge of Microsoft Office software products preferred. Fluency in Spanish preferred.
Who We Are
Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income.
We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment.
Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!
Qualifications
Education
Required
- High School/GED or better
Experience
Preferred
- 1 year: A minimum of one year of customer service or other administrative experience.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
How this job compares
Set against the 33,893 open Customer Service jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This postingNot listed
- Oregon median$50–64K/yr33 salary ranges
- Oregon median$18–22/hr142 hourly ranges
- Openings
- Olive Jobs lists 369 open Customer Service jobs in Oregon and 33,893 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Oregon
- Home Depot38 open
- U.S. Bank26 open
- Wells Fargo23 open
- Experience
- Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (8,837 postings).
- Education
- This posting asks for a high school diploma; 11,196 of the 33,893 open Customer Service jobs (33%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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