Medical Records Release Specialist

Description

We are looking for a detail-oriented Medical Records Release Specialist to support release of information activities for a healthcare team in Owensboro, KY and Leitchfield, KY. This Long-term Contract position focuses on managing document request workflows, upholding privacy and compliance standards, and ensuring accurate billing for completed requests. The ideal candidate brings strong administrative judgment, can manage a steady daily workload, and communicates professionally with internal teams and external requestors.

Responsibilities:

• Coordinate incoming release of information requests and move each case through completion with accuracy and urgency.

• Review documentation to ensure every request meets applicable regulatory and privacy requirements before records are released.

• Prepare and process invoices tied to fulfilled requests while maintaining organized supporting documentation.

• Track daily productivity and manage a consistent request volume within established turnaround expectations.

• Serve as a front-line administrative contact for request status updates, intake questions, and related follow-up.

• Maintain accurate records in designated systems and update request details to support reporting and audit readiness.

• Work closely with team members and operational partners to address backlogs, coverage needs, and shifting priorities.

• Escalate incomplete, unclear, or non-compliant submissions to the appropriate stakeholders for resolution.

Requirements

• Prior experience in front desk coordination, medical administration, records processing, or a similar support role.

• Working knowledge of release of information procedures and confidentiality requirements in a regulated environment.

• Experience with invoicing, administrative tracking, and maintaining accurate case documentation.

• Ability to manage a high-volume workload while meeting daily productivity targets and service deadlines.

• Strong attention to detail, organizational skills, and follow-through when handling sensitive information.

• Proficiency with standard office systems and the ability to learn internal tools and request management platforms quickly.

• Strong communication skills with the ability to interact effectively with staff, requestors, and cross-functional teams.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .