Skip to main content
General Dynamics Information Technology logo

ServiceNow Sr Developer

General Dynamics Information Technology

San Antonio, TX · HybridFull-time$108–144K/yrSeen 1w agoSeen in employer's feed 3 days ago

Most applications go out cold — see where you stand first. No sign-up to start.

You apply on the employer's site, with no Olive account needed.

Watch jobs like this.

Don't just apply. Show up ready.

Olive works from this exact posting.

At a glance

Compensation
$108–144K/yr
Location
San Antonio, TXHybrid
Schedule
Full-time
Work Authorization
US work authorization required

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

ServiceNow CSA Or Within 90 Days, required

Job overview

The Senior ServiceNow Developer designs, develops, and maintains solutions across the ServiceNow platform, including ITSM modules and Now Assist. The role collaborates with developers, product and process owners, and platform engineers; supports Agile software development, quality assurance, upgrades, patching, and deployments; and follows ServiceNow and OneGDIT best practices. The position requires working from a GDIT office at least three days per week.

Skills & qualifications

RequiredNice to have

Skills

Prompt Engineering, requiredNow Assist, requiredAgentic AI, requiredServiceNow Development, requiredIT Service Management, requiredServiceNow Architecture, requiredServiceNow Platform Capabilities, requiredForms, requiredUI Policies, requiredClient Scripts, requiredWorkflows, requiredBusiness Rules, requiredIntegrations, requiredCustom Applications, requiredAgile/Scrum, requiredAnalytical Skills, requiredTroubleshooting, requiredDebugging, requiredCommunication, requiredDocumentation, requiredCertified Implementation Specialist – ITSM, nice to haveCertified Application Developer – ITSM, nice to haveAdvanced ITSM Certifications, nice to haveITIL v4, nice to have

Qualifications

3 Years Prompt Engineering Experience, required7+ Years ServiceNow Development Experience, requiredHigh School Diploma, requiredAssociate or Bachelor's Degree, nice to haveServiceNow CSA or Within 90 Days, requiredU.S. Person, required

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off
Parental Leave

Full job description

Req ID: RQ231028

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: None

Job Family: Software Engineering

Skills:

Artificial Intelligence (AI),Collaboration,Development,Development Skills,IT Service Management (ITSM)

Certifications:

Certified System Administrator (CSA) | ServiceNow - ServiceNow

Experience:

3 + years of related experience

Job Description:

We are seeking a highly skilled Senior ServiceNow Developer with deep expertise in the ServiceNow design and development across our ServiceNow platform. The ideal candidate has a strong development background, excellent analytical ability, and hands-on experience with ITSM ServiceNow modules including Now Assist.

Meaningful Work and Personal Impact

As an Sr ServiceNow Developer , your work will directly contribute to the success and stability of our ServiceNow environment. In this role, you will:

  • Design, develop, and maintain forms, flows, catalog items, integrations, etc.

  • Collaborate with developers, product owners, process owners, and platform engineers to define requirements.

  • Support Agile ceremonies and uphold quality assurance throughout the lifecycle

  • Adhere to and enforce ServiceNow and OneGDIT best practices.

  • Support platform upgrades, patching, and deployments.

  • Participate in Agile software development efforts (standups, planning, grooming, estimation) to ensure quality delivery.

  • Collaborate with Scrum Masters, Product Owners, and Developers.

What You’ll Need to Succeed

We are looking for candidates with both expertise and a passion for innovation. Requirements include:

Education

  • High school diploma required; AA or Bachelor’s degree preferred

Required Skills

  • 3 years of experience in prompt engineering, Now Assist and agentic AI.

  • 7+ years of ServiceNow development experience within ITSM environment

  • Strong understanding of ServiceNow architecture, modules, and platform capabilities

  • ServiceNow Certified System Administrator (CSA) or ability to obtain CSA cert within 90 days

  • Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications

  • Familiarity with Agile/Scrum methodologies

  • Strong analytical, troubleshooting, and debugging skills

  • Excellent communication and documentation skills

  • Must be a U.S. person

  • Location: Must be willing to work in a GDIT office a minimum of 3+ (three) days per week

Preferred Certifications

  • Certified Implementation Specialist – ITSM

  • Certified Application Developer - ITSM

  • Advanced ITSM certifications a strong plus

  • ITIL v4 Certification

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

  • Growth: AI-powered career tool that identifies career steps and learning opportunities

  • Support: An internal mobility team focused on helping you achieve your career goals

  • Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

  • Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.

The likely salary range for this position is $107,744 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

How this job compares

Set against the 40,155 open Software Engineer jobs on Olive Jobs, counted November 11, 2026.

Pay
  • This posting$108–144K/yr
  • Texas median$120–200K/yr1,447 salary ranges
  • US median$133–216K/yr32,033 salary ranges

This range's midpoint, $126K, is 20% below the Texas median midpoint ($158K) — in the lowest quarter of Software Engineer salary ranges in Texas.

Openings
Olive Jobs lists 2,378 open Software Engineer jobs in Texas and 40,155 across the US. 8% of them nationwide are listed as remote or flexible.
Hiring the most in Texas
Experience
This posting asks for at least 7 years of experience; Software Engineer postings that state a minimum ask for 5 years at the median (33,026 postings).
Education
This posting asks for a high school diploma; 12,895 of the 40,155 open Software Engineer jobs (32%) ask for a high school diploma or higher.

Counted across the open, public US postings on Olive Jobs on November 11, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

Prepare for this role

You've read the whole posting — now see how you match it.