Case Planner-Thrive (6217)

Salary Range $25.47 - $25.47 Hourly

Position Type Full Time

Job Shift Day

Travel Percentage Up to 25%

Category Social Services

Description

Basic Functions/Overall Responsibilities:

The Critical Time Transition Program (CTTP) Case Planner at the House of the Good Shepherd, in concert with the CTTP Director provides case management oversight and support to a multidisciplinary team supporting children and youth transitioning from hospital settings to community-based care. This role is grounded in trauma-informed, strengths-based, and relationship-centered practices, with a strong emphasis on family engagement, cultural responsiveness, and skill-building.

Principal Assigned Responsibilities:

• Design, implement, and continuously improve the CTTP in alignment with New York State Office of Mental Health (OMH) regulations and agency policies.

• Collaborate with statewide CTTP programs to inform and influence program evolution and best practices.

• Provide clinical direction and support to ensure high-quality, evidence-informed care.

• Ensure compliance with all federal, state, and local regulations, including OMH standards.

• Participate in on-call duties as necessary.

• Support a collaborative, inclusive, and mission-driven team culture.

• Actively support staff in maintaining a Sanctuary environment that demonstrates the Sanctuary Commitments and is grounded in the philosophy of Trauma Informed Care.

• Coordinate multiple aspects of the youth’s and/or families’ care.

• Assess the youth and/or family’s needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team.

• Implement strength-based service plan including community-based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team.

• Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes.

• Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs.

• Meet with youth individually to assess and teach skill development and report on their progress.

• May organize and facilitate skill-based groups for youth.

• Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication.

• Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed.

• May be assigned to lead projects or mentor program staff.

• Generalize necessary skills for home or other environments in collaboration with families and other stakeholders.

• Support the development, implementation, and maintenance of various behavior management interventions or in-home behavior management systems

• Collaborate in the ongoing development and maintenance of systems to support the practice of applied behavior analysis (e.g., data collection systems).

• Develop, maintain, and update all required documentation for regulatory compliance and in alignment with agency protocols in a timely manner.

• Develop and deliver staff training.

• May act as a mentor to direct care staff.

• Lead projects for various programs designed to elevate the practice of behavior analysis.

• Consult with and provide oversight for implementation of behavior plans.

• Serve as a resource to guide team performance.

• While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

• Other related activities assigned by the CTTP Director.

Qualifications

Education and Experience Requirements:

• Bachelor's degree, preferably in human services or a related field, required for positions with Uniform Case Record (UCR) documentation responsibilities.

• Minimum of one-year successful human service experience in a behavioral health setting, preferably working with children.

• Case Management experience preferred.

Required Knowledge, Skills, Abilities and Competencies:

• Commitment to the following and embracing the Seven Commitments of the Sanctuary Model.

• Strong clinical observational skills and the ability to assess functions of behavior and antecedents in order to implement preventative behavior intervention strategies.

• Working knowledge of generally accepted ethics and standards of social work practice.

• Demonstrated knowledge of developmental issues and proficiency in the use of assessment procedures and effective clinical interventions with children and their families.

• Ability to engage in collaborative working relationships with agency staff and service providers in children's home communities.

• Ability to work independently and confidently in various settings.

• Understanding of basic needs and developmental issues of children in a way that respects individuality.

• Asks age and developmentally appropriate questions and actively listens to children's responses.

• Develops a warm, positive, nurturing relationship with each child.

• Follows mandated reporting requirements regarding child abuse and neglect.

• Practices infection control, including appropriate hand washing procedures.

• Supports staff in applying knowledge of child development and learning in daily practice.

• Demonstrates knowledge of behavioral treatment, social skills, and age-appropriate developmental milestones of youth.

• Demonstrates the ability to form effective relationships with youth and families.

• Demonstrated knowledge of documentation requirements of licensing and accrediting bodies.

• Strong written, verbal, and organizational skills.

• Valid New York State driver's license.

Equal Opportunity Employer

The House of the Good Shepherd is an Equal Opportunity Employer. We value a diverse workforce and an inclusive culture. HGS encourages applications from individuals of all backgrounds and identities, including people of color, LGBTQ+ individuals, veterans, and those with disabilities. We are committed to providing reasonable accommodations to ensure equal access throughout the hiring process.