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Clerk Centralized Scheduling

Dignity Health

Red Bluff, CAJob$32.06–36.4/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$32.06–36.4/hr
Location
Red Bluff, CA
Work Authorization
Not specified

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Job overview

The Clerk Centralized Scheduling supports clinic operations by managing patient registration and scheduling, processing patient flow, addressing billing inquiries, and providing clerical support. The role handles patient and financial information confidentially and helps keep appointments and procedures on schedule. It requires recent electronic hospital scheduling experience; an associate degree in a related field is preferred.

Skills & qualifications

RequiredNice to have

Skills

Electronic Hospital SchedulingOrganizational SkillsCustomer ServiceAttention to DetailFast-Paced Environment ManagementPatient RegistrationPatient Flow ProcessingBilling Inquiry HandlingClerical SupportConfidentialityFinancial Transaction HandlingAppointment SchedulingDiagnosis GatheringEquipment SchedulingConflict ResolutionTeam Communication

Qualifications

Recent Scheduling ExperienceAssociate's in Related Field

Full job description

Job Summary and Responsibilities

As a Clerk, you will be the welcoming face and organizational hub of our clinic, ensuring a seamless and positive experience for every patient.

Every day, you will expertly manage patient registration and scheduling, efficiently process patient flow, address billing inquiries, and provide essential clerical support. You'll maintain strict confidentiality, handle financial transactions securely, and remain vigilant for any patient needs, all while contributing to a smooth, on-schedule operation.

To be successful in this role, you will possess exceptional organizational skills, a customer-centric approach, meticulous attention to detail, and a proactive ability to manage a fast-paced environment while upholding the highest standards of confidentiality and efficiency.

  • Answers telephone calls or responds to phone inquiries in a timely manner to ensure efficient departmental operations

  • Ensures that all surgeries and appointments are scheduled accurately and legibly while assuring timeliness of the appointment

  • Gathers acceptable diagnosis for procedures and informs offices if a diagnosis is not acceptable

  • Ensures appropriate equipment is attached to procedures and if scheduling conflicts occur will assist in solving the conflict

  • Tracks equipment scheduling conflicts so decisions on type of equipment to purchase can be made

  • Communicates effectively with the team leaders, team members, anesthesiologist, patients, physicians and physician staff to ensure efficient departmental operations

Job Requirements

Required

  • Recent electronic hospital scheduling experience

Preferred

  • Associates in a related field

Where You'll Work

Founded in 1906, Dignity Health - St. Elizabeth Community Hospital is a 76-bed, acute care, nonprofit hospital located in Red Bluff, California. Serving over 90,000 patients annually, the hospital offers a full complement of services including a Level III Trauma Center, heart care, cancer care, and a family birth center. Additionally, St. Elizabeth Community Hospital, has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation and is a Joint Commission-certified Primary Stroke Center. It has been named a Top Rural Hospital by The Leapfrog Group for two consecutive years, one of only 16 rural hospitals in the US to achieve this award.

One Community. One Mission. One California (https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV)

Pay Range

$32.06 - $36.40 /hour

We are an equal opportunity/affirmative action employer.

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