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运营经理

IHG

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At a glance

Compensation
No compensation found
Location
United States
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Associate's degree

Job overview

负责酒店运营部门的日常管理、工作分配及目标达成,分析员工生产力并调整人员、绩效目标和资源。与收益管理、销售及营销部门合作分析业绩和市场机会,支持预算实施及中长期计划。该职位还负责员工满意度行动方案、员工关系、团队文化、培训技能培训,以及业主往来文件和单据审批。

Skills & qualifications

RequiredNice to have

Skills

运营管理生产力分析收益管理市场分析预算实施中长期规划员工关系管理员工培训洲际酒店集团工作经验

Qualifications

大专及以上学历2年以上酒店综合管理经验

Full job description

管理运营部门的日常运作,为所管辖部门分配工作。 达到或超过酒店的相关目标或指标,此类目标包括总营业利润 (GOP)和客流量,收入增长指数 (RGI) 和每间可用房收入 (RevPar) 等。 分析运营部员工的生产力,并对人员编制、绩效目标和资源进行相应调整,以实现最佳效果。 与收益管理部门和销售及营销部门紧密合作,对数据和绩效进行分析,识别主要的收入驱动因素,预测市场中存在的机会或威胁,配合总经理及时对业务进行调整。 负责酒店财务和运营计划(预算)在管辖部门的实施,以此支持酒店整体目标的实现。 配合总经理基于对竞争对手和商业环境的了解和洞察,制定和实施中长期计划。 负责组织员工满意度调查并协调部门就调查结果做出行动方案。 主力负责所辖部门一专多能项目的深入推进,每月评估一专多能项目的效果并根据酒店实际经营需要调整进度。 负责酒店管辖部门员工关系的维护。 强化运营团队文化。 监督运营部门培训员培训技能培训。 负责协调处理与业主之间来往文件,单据审批。

大专及以上学历,2年以上的酒店房务或前厅或客房的综合管理经验,或先前相关职位的综合管理经验。 洲际酒店集团工作经验者优先。

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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