Decision Scientist, Operations Research

How you'll help us Keep Climbing (overview & key responsibilities)

At Delta, we connect people and cultures, power extraordinary experiences, and shape the future of travel. Here, you'll work on complex challenges on a global scale, using augmented intelligence to build emerging technologies, amplify human potential and continuously grow the skills that keep you at the forefront of what's next.

Leverage advanced analytics, machine learning, and business acumen to develop data-driven solutions that improve commercial performance and support strategic decision-making. This role exists to identify opportunities, translate complex business challenges into scalable analytical solutions, and drive measurable value through collaboration with cross-functional stakeholders.

• Support the development, enhancement, and deployment of data science models and analytical solutions that improve commercial and operational decision-making across Delta's network (e.g. forecasting, optimization, performance measurement).

• Partner with senior data scientists, business stakeholders, and cross-functional teams to identify opportunities, define requirements, and translate complex business problems into actionable analytical solutions.

• Build, maintain, and optimize data pipelines, datasets, and analytical tools that support modeling, reporting, and decision-making processes.

• Apply statistical analysis, machine learning, forecasting, and optimization techniques to generate insights and recommendations that drive measurable business value.

• Monitor model performance, validate results, and implement enhancements to ensure accuracy, reliability, and long-term effectiveness of analytical solutions.

• Communicate findings, recommendations, and business impacts to both technical and non-technical audiences, including leadership and executive stakeholders.

• Conduct ad hoc analyses and support high-priority business initiatives by delivering timely, data-driven insights and recommendations.

• Continuously develop airline industry expertise, adopt emerging analytics and AI capabilities, and contribute to team knowledge sharing and best practices.

What you need to succeed (minimum qualifications)

• Is at least 18 years of age and has authorization to work in the United States.

• Possesses a high school diploma, GED, or high school equivalency.

• Embraces diverse people, thinking, and styles.

• Consistently prioritizes safety and security of self, others, and personal data.

• Proficiency in Python, SQL, and common data science and machine learning libraries.

• Knowledge of software development best practices, including version control, testing, and reproducible workflows.

• Experience working with large datasets, data pipelines, and data transformation processes

• Demonstrated experience applying statistical analysis, predictive modeling, and machine learning techniques to solve business problems.

• Ability to communicate complex analytical concepts and insights to both technical and non-technical audiences.

What will give you a competitive edge (preferred qualifications)

• Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Engineering, Economics, or a related quantitative discipline.

• Advanced degree in Data Science, Statistics, Mathematics, Computer Science, Engineering, Economics, or a related quantitative discipline.

• 1-2 years of experience in data science, analytics, machine learning, or a related quantitative field.

• Experience working with cloud platforms (e.g., AWS, Azure) and modern data ecosystems.

• Exposure to GenAI, LLM, or AI-assisted development tools and their application to business problems.

• Experience with data visualization and storytelling tools to communicate analytical insights effectively.

• Familiarity with MLOps concepts, including model monitoring, version control, CI/CD, and model lifecycle management.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitivesalary, industry-leading profit sharing program, and performanceincentives

• 401(k) withgenerous company contributions up to 9%

• Paid time offincluding vacation, holidays, paid personal time, maternity and parentalleave

• Comprehensivehealth benefits including medical, dental, vision, short/long termdisability and life benefits

• Family careassistance through fertility support, surrogacy and adoption assistance,lactation support, subsidized back-up care, and programs that help withloved ones in all stages

• HolisticWellbeing programs to support physical, emotional, social, and financialhealth, including access to an employee assistance program offeringsupport for you and anyone in your household, free financial coaching, andextensive resources supporting mental health

• Domestic andInternational space-available flight privileges for employees and eligiblefamily members

• Careerdevelopment programs to achieve your long-term career goals

• World-widepartnerships to engage in community service and innovative goals createdto focus on sustainability and reducing our carbon footprint

• BusinessResource Groups created to connect employees with common interests topromote inclusion, provide perspective and help implement strategies

• Recognitionrewards and awards through the platform Unstoppable Together

• Access to over500 discounts, specialty savings and voluntary benefits through Deltaperkssuch as car and hotel rentals and auto, home, and pet insurance, legalservices, and childcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here