Director of Data Management and Reporting

Position SummaryThe Director of Data Management and Reporting is a key member of the management team responsible for the strategy, governance, and delivery of enterprise data and reporting capabilities across US Family Health Plan (USFHP). Reporting directly to the CEO, the directors primary responsibility is the organization's data architecture, data governance program, and enterprise reporting environment, ensuring that accurate, timely, and compliant data supports clinical and administrative operations, financial management and regulatory obligations. The director drives process improvements, optimizes resource allocation, and fosters a culture of operational excellence.ResponsibilitiesData Strategy and Governance * Define and execute enterprise data strategy to align with the organizations operational, clinical, and compliance objectives. * Establish and chair the Data Governance Committee. Develop and enforce data stewardship policies, data dictionaries, and data quality standards across all domains (Member, Clinical, Claims, Financial, Provider). * Oversee the design and evolution of the organizations data architecture, including data warehouse, data lake, and reporting infrastructure. * Lead data integration strategy across internal systems and external trading partners including the Defense Health * Agency (DHA), Medecision, Conduent, and TRICARE platforms. Reporting and Analytics * Lead the development and maintenance of enterprise reporting capabilities including operational dashboards. Manage SQL, SSRS, Power BI, Jaspersoft, and/or Tableau-based reporting environments to ensure reports meet accuracy, timeliness, and auditability standards. * Oversee development and delivery of ad hoc data requests in support of audits, TRICARE compliance reviews, and internal program evaluations. * Oversee analytics initiatives to deliver accurate, timely, and actionable insights throughout the organization. Team Leadership and Organizational Development * Identify ways to support the health plans mission, vision, values, and goals through effective talent management, including recruiting, hiring and retention strategies, succession planning, career laddering, onboarding, training, professional development, and performance assessment and recognition for a team of data engineers, application analysts, report developers, and business systems analysts. * Foster a culture of data-driven decision-making, continuous improvement, and cross-functional collaboration to attain the highest possible levels of effective performance. Competencies * Possess comprehensive knowledge of health plan analytics, data lake strategy and implementation, and master data management. * Ability to use data to drive insights and support strategic initiatives by implementing data management frameworks and utilize advanced analytics tools to foster a data-driven culture within the organization to optimize organizational performance. * Ability to serve as a subject matter expert and thought leader on issues and provide guidance, and develop solutions for both predictable and unpredictable events or circumstances. * Ability to forecast staffing requirements and patterns to support strategic growth or shifts in health plan personnel availability. Ability to ensure staffing requirements and patterns meet health plan requirements. * Ability to proactively engage with direct and indirect reports, provide guidance, set expectations for meeting goals and priorities, and develop corrective action plans when goals are not met. * Demonstrate clear, effective, and efficient communications, including the use of effective listening skills and constructive feedback; prepare reports and documents and utilize communication strategies to promote stakeholder understanding; plan and conduct impactful and productive business meetings. * Demonstrate commitment to the highest standards of ethical responsibilit