THECB - IT Product Manager (ITS)

Please paste the following URL into a browser to view the entire job posting on the CAPPS Careers page.https://erphcmprd.cpa.texas.gov/psp/candidateportal/EMPLOYEE/HRMS/c/HRS\_HRAM\_FL.HRS\_CG\_SEARCH\_FL.GBL?Page=HRS\_APP\_JBPST\_FLandAction=UandFOCUS=ApplicantandSiteId=1andJobOpeningId=107398andPostingSeq=1Job DescriptionYour job application must be completely filled out. Resumes do not take the place of the requirement to include this information on the application About the Texas Higher Education Coordinating Board The Texas Higher Education Coordinating Board (THECB) works to ensure that all Texans have access to high-quality, affordable higher education opportunities that prepare students for successful careers and strengthen the state's workforce and economy. Through collaboration with colleges, universities, policymakers, and education partners across Texas, THECB advances initiatives that expand educational opportunity, promote student success, and support the future of higher education. About Information Technology Services The Information Technology Services (ITS) Division advances THECB's mission by delivering secure, reliable, and customer-focused technology services that enable agency staff to effectively serve Texas students, institutions, and communities. Our organization is committed to operational excellence through modern technology, strong governance, strategic partnerships, and continuous improvement. We are modernizing how technology services are delivered by strengthening infrastructure and operational resilience, advancing cloud-first and hybrid infrastructure, improving platform reliability and security, and building a culture centered on accountability, collaboration, innovation, and service excellence. At THECB, we believe technology is more than infrastructure and support. It is a strategic business partner that enables our agency to better serve students, institutions, and the State of Texas. About the Role The Texas Higher Education Coordinating Board is seeking an experienced and collaborative product professional to serve as a Senior Product Owner within the Information Technology Services (ITS) Division.This position is responsible for providing strategic product leadership for technology products and digital services of varying scope, complexity, and organizational impact. The Senior Product Owner guides product direction through discovery, prioritization, delivery, implementation, adoption, and continuous improvement while maintaining focus on business outcomes, user needs, product performance, dependencies, and organizational priorities. The Senior Product Owner serves as a senior product resource, working closely with business stakeholders, Product Owners, Business Analysts, Project Managers, engineering teams, ITS leadership, vendors, and external partners to define product direction and maintain alignment around priorities and expected outcomes. The role requires sufficient technical fluency to understand systems, integrations, dependencies, architectural considerations, and operational constraints and to facilitate productive discussions between technical and non-technical stakeholders. Responsibilities include defining and maintaining product vision, strategy, and roadmaps; leading discovery and stakeholder alignment; governing complex product backlogs; evaluating priorities and tradeoffs; coordinating dependencies across teams and initiatives; using performance measures, adoption data, and user feedback to assess outcomes; and ensuring product decisions remain aligned with business needs and organizational priorities. This position does not have formal supervisory responsibility but operates with considerable independence and may provide informal guidance and coaching to Product Owners, Business Analysts, and peers while helping strengthen consistent product ownership and delivery practices across ITS.Why Join Our Team This is an exciting opportunity to help shape how technology products an digital services are defined, prioritized, and improved across the Texas Higher Education Coordinating Board. As a Senior Product Owner, you'll work closely with agency leaders, business stakeholders, Product Owners, Business Analysts, Project Managers, and technical teams to turn organizational priorities and user needs into clear product direction and measurable outcomes. In this role, you'll have the opportunity to: Lead product vision, strategy, and roadmap development for important technology products and services. Partner with executive and business stakeholders to clarify priorities, outcomes, and tradeoffs. Guide complex backlogs and delivery decisions while balancing business value, user needs, technical considerations, risk, and organizational priorities. Help strengthen product ownership and business analysis practices across ITS through coaching, collaboration, and shared standards. Use data, customer feedback, adoption measures, and operational insights to evaluate product performance and identify opportunities for improvement. Work across business and technology teams to improve alignment, decision-making, and accountability throughout the product lifecycle. Make a meaningful impact by helping technology enable THECB's mission of expanding educational opportunity and strengthening higher education across Texas. Enterprise Product Vision and Strategy - Defines, communicates, and governs product vision, strategy, and roadmaps to ensure alignment with agency priorities, enterprise direction, architecture, and customer needs. Evaluates business needs, user outcomes, technology considerations, and organizational priorities to establish clear product direction. Ensures products and services advance strategic outcomes and deliver measurable value at an agency-wide level. Executive Stakeholder Leadership and Alignment - Serves as the primary point of accountability between executive stakeholders, business leadership, end users, and technical teams for assigned