IT Business Analyst IV

Please paste the following URL into a browser to view the entire job posting on the CAPPS Careers page.https://erphcmprd.cpa.texas.gov/psp/candidateportal/EMPLOYEE/HRMS/c/HRS\_HRAM\_FL.HRS\_CG\_SEARCH\_FL.GBL?Page=HRS\_APP\_JBPST\_FLandAction=UandFOCUS=ApplicantandSiteId=1andJobOpeningId=100668andPostingSeq=1Agency InformationIT Business Analyst IV - IT DivisionTo apply for any posted position with the Texas Commission on Law Enforcement, please register or log in at https://erphcmprd.cpa.texas.gov/psc/candidateportal/EMPLOYEE/HRMS/c/HRS\_HRAM\_FL.HRS\_CG\_SEARCH\_FL.GBL?FOCUS=Applicant Resumes are not accepted in lieu of State of Texas application Our MissionThe mission of the Texas Commission on Law Enforcement, as a regulatory State agency, is to establish and enforce standards to ensure that the people of Texas are served by highly trained and ethical law enforcement, corrections, and telecommunications personnel. Our IT DivisionTCOLE's Information Technology Division is at the forefront of developing and managing innovative software solutions that empower law enforcement agencies across Texas. We create tools for peace officer, jailer, and telecommunicator training, compliance tracking, and regulatory management.. Our division strives to produce tools and resources that make it effortless for law enforcement agencies and professionals to remain compliant with TCOLE licensing requirements and standards so their primary focus can be on protecting Texas citizens. We empower our agency through continuous modernization and strategic investment in a highly skilled workforce that drives innovative solutions and exceptional service delivery. Who We're Looking ForThe Texas Commission on Law Enforcement (TCOLE) is seeking an Information Technology Business Analyst IV to join the Information Technology Division located at 6330 E HWY 290, Suite 200, Austin, TX.The IT Business Analyst IV performs advanced business analysis work supporting the systems development life cycle and strategic technology initiatives. They will work closely with the Chief Information Officer (CIO) to develop technology roadmaps, manage project backlogs, and align IT projects with organizational goals. They will oversee the gathering, development, and documentation of user requirements for complex IT systems and modernization initiatives, while facilitating requirements gathering activities with subject matter experts and process owners across the organization. They will work under minimal supervision with considerable latitude for the use of initiative and independent judgment.Salary is dependent on qualifications and experience. The salary range is $84,182 - $105,000 salary group B27. The Job Class for this position is 0224. All positions with TCOLE are security sensitive. Applicants are subject to an in-depth background investigation including criminal history, employment history and references, military, education, and personal references. Employment is contingent upon the verification of credentials and/or other information required.Essential Job DutiesOversees the gathering, development, and documentation of user requirements for complex IT systems and modernization initiatives.Creates, reviews and analyzes complex system documents to convey business requirements and support efficient system design.Uses familiarity with modern technologies to formulate detailed project plans and implementation strategies.Analyzes existing processes, applications, and services for modernization opportunities and monitors the backlog for consolidation of project activities with modernization initiatives.Facilitates and leads requirements gathering activities with subject matter experts and process owners across the organization.Works closely with IT Operations and Development teams, as well as process owners, to execute project plans effectively.Reviews, assesses, and develops business documentation and processes to support organizational effectiveness and regulatory compliance.Coordi ates and assigns work to external vendors and contractors, defining, assigning, and evaluating their work to complete projects and service requests.Creates use cases, coordinates and/or participates in user acceptance testing (UAT) and testing of new system functionality to validate quality and ensure user satisfaction.Monitors project progress and ensures adherence to established timelines and quality standards throughout the systems development life cycle.Collaborates with project stakeholders, leaders, and executive staff to ensure alignment with strategic objectives.Identifies potential project risks and difficulties and designs strategies to mitigate or avoid them.Closes communication and feedback loops with project stakeholders throughout all phases of implementation.Creates comprehensive business documentation and end user guides to support system adoption and operational effectiveness.Prepares budgetary cost estimates and develops project implementation proposals, documentation and scheduling; writes technical specifications and requests for proposals.Analyzes program policies and procedures to determine their effect on automated systems and system functional areas.Other duties as assigned.Minimum QualificationsRequired Education and ExperienceBachelor's Degree in Computer Science, Information Systems, Data Analytics, Business Administration, or related fields from an accredited institutionFive to eight (5-8) years of progressively responsible experience in business analysis, project management, or related IT field, with at least three (3) years specifically in the IT industryEducation and experience may be substituted for each other on a year-for-year basisRequired Skills, Knowledge, and AbilitiesAbility to maintain the highest standards of security and safeguard critical infrastructure. This includes adhering to strict background checks, reporting any suspicious activities, and participating in security training and drills as required.Knowledge of