Coordinator, Norton Medical Group Access Center, 8:30a-5p
Louisville, KYFull-time$7.25/hrSeen 1 day agoSeen in employer's feed 1 day ago
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At a glance
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Job overview
The Access Center Coordinator supports patient experience across the Norton Healthcare system by scheduling appointments for primary care and specialty offices, coordinating with patients and physician offices, and managing requests through phone and electronic channels. The role also supports physician offices through designated work queues and requires teamwork and flexibility in a high-volume setting. Spanish and English bilingual ability is preferred.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
1 - 20 years
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Responsibilities
Bi-lingual in Spanish & English speaking preferred.
The Access Center Coordinator completes a variety of tasks to ensure proper patient experience throughout the Norton Healthcare system. The initiatives taken by the Access Center Coordinator contribute to overall patient experience, quality of care, and fulfillment of the Norton mission, vision, and values.
Responsibilities:
Scheduling medical provider appointments for patients within medical primary care and specialty offices
Scheduling appropriately based upon clinical protocols, availability, and payor source
Acting as a liaison between patients and physician offices
Ability to function in an environment which requires teamwork and flexibility to provide quality patient care
Managing appointment requests from both phone calls (inbound and outbound) and electronic requests
Supporting physician offices through management of designated work-queues
Ability to perform in a high-volume setting, directly interacting with and addressing customer needs
Qualifications
We provide comprehensive on the job training.If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply.
Required:
One year customer service experience with external and/or internal customers
Desired:
Bi-lingual in Spanish & English speaking preferred
One year experience in a medical office
Norton Healthcare is an Equal Opportunity Employer M/F/Disability/Veteran/S Exual Orientation/Gender Identity Equal Employment Opportunity is the Law
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
159707
How this job compares
Set against the 906 open Patient Access jobs on Olive Jobs, counted November 13, 2026.
- Pay
- This posting$7.25/hr
- US median$19–28/hr366 hourly ranges
This rate, $7.25/hr, is 69% below the US median midpoint ($23/hr) — in the lowest quarter of Patient Access hourly ranges across the US.
- Openings
- Olive Jobs lists 906 open Patient Access jobs across the US. 4% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- Pharming Healthcare51 open
- AdventHealth41 open
- Trinity Health41 open
- Experience
- This posting asks for at least 1 year of experience; Patient Access postings that state a minimum ask for 2 years at the median (641 postings).
- Education
- This posting asks for a high school diploma; 629 of the 906 open Patient Access jobs (69%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 13, 2026. Figures based on too few postings are left out.
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