Manager, Quota Operations

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Job Category Operations Job Details

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

The Quota and Capacity Planning (QCP) team is the trusted authority for setting sales targets in line with the company’s financial goals. We help drive Salesforce’s $60B+ revenue goal through cross-functional collaboration and continuous process improvement. We’re looking for a goal-oriented, analytical professional who thrives in a fast-paced environment and likes building processes that scale.

In this role you will be the central coordinator for quota planning. You will partner with Sales, Strategy, Finance, PMO, Quota Business Partners and Systems teams, set the quota timeline, and lead the development of our Quota technology. This is a global role and requires flexibility across time zones.

What You'll Actually Be Doing

• Coordinate stakeholders: Align Sales, Strategy, Finance, Quota Business Partners, PMO and technology teams across regions, and keep them on the same plan, decisions and deadlines.
• Set the quota timeline: Build and own the annual quota planning calendar and milestones. Drive on-time, accurate delivery of key planning deliverables with the Global PMO.
• Lead Quota technology development: Own the roadmap, requirements, prioritization, testing and rollout for quota tools and systems. Work with technology partners to deliver enhancements.
• Analyze large global data sets, reports and dashboards, and give leadership and regional teams findings and recommendations; develop and own data reporting and auditing projects and models that support regional Quota Business Partners and Sales Strategy stakeholders; create and maintain global dashboards and reports that improve operational rigor, efficiency and optimization; run regular reviews of quota execution and present recommendations of process improvements incorporating AI tools that can improve operational effectiveness.

You're Our Person If...

• 5+ years of experience, ideally in Sales Operations, Sales Strategy, FP&A or Finance; B.S. in a quantitative discipline (e.g., Statistics, Math, Finance, Engineering).
• Experience with Excel/Google Sheets, PowerPoint/Slides, SQL, Tableau, Anaplan and Salesforce; experience with sales coverage models, quota-setting methodologies and territory alignment.
• Proven ability to manage cross-functional stakeholders and program timelines; experience leading or partnering on technology or systems projects, including requirements and UAT.
• Ability to own multiple concurrent deliverables in a collaborative, fast-paced environment; strong communication skills, able to explain complex concepts to a broad audience.

Even Better If...

• Analytical: able to think critically and build scalable models; quick ad hoc analysis in Sheets/Excel and Tableau.
• Team player who builds rapport across teams.
• Systems analyst, product owner or consulting experience preferred.
• Quick learner with strong initiative and a strong sense of ownership.

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,400 - $177,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.