Cash Management Officer

Regular Full-Time

Professional

Main Office, Elmira, NY, US

Salary Range: $81,000.00 To $94,000.00 Annually

Build your future with us.

At the heart of our success is a team of passionate, skilled, and dedicated individuals. We’re on the lookout for people who thrive on delivering exceptional customer service and building lasting client relationships. Our culture is built to attract top talent, celebrate performance, and fuel professional growth.

As a proud community bank, we believe in giving back to the neighborhoods we serve. Supporting local events and organizations across our 14-county footprint isn’t just something we do, it’s who we are. It’s our way of saying thank you to the people who make this region an incredible place to live, work, and grow.

Interested in making a difference while building a rewarding career?

We invite you to review the job description below and apply today. We look forward to learning more about you.

Together, we build something amazing—and we support you with benefits such as:

• Profit Sharing/401K Plan

• Health, Dental & Vision Insurance

• Tuition Reimbursement

• Paid time off

• Employee Assistance Program

…and more!

Here’s how you’ll make an impact

Responsible for performing a variety of duties to meet the Cash Management needs of business clients within the Cash Management Services department.

• Works with the assigned supervisor to establish annual business development, deposit growth, fee income, product penetration, client retention, and profitability objectives aligned with the department’s annual operating plan. Monitors progress toward established objectives and discusses results with the appropriate supervisor on a regular basis.

• Manages the Cash Management sales cycle from prospecting and needs analysis through solution design, pricing, proposal development, closing, implementation handoff, and post-implementation follow-up.

• Solicits new business from existing and prospective clients through independent and joint calling efforts. Develops and maintains relationships to identify Cash Management, traditional and specialty deposit, escrow, merchant services, and other appropriate cross-selling and referral opportunities, including solutions for attorneys, property managers, 1031 exchange clients, municipalities and other specialized business segments.

• Designs client-focused Cash Management solutions and provides consultative expertise based on client operating requirements, cash-flow needs, and the liquidity management cycle.

• Retains and grows the assigned portfolio through regular calling efforts and relationship reviews. Conducts annual Cash Management reviews for top-tier commercial clients and other assigned relationships in accordance with the established review schedule.

• Conducts relationship and pricing reviews to identify service gaps, pricing inconsistencies, unreviewed fee waivers, cross-selling opportunities, and retention risks, and recommends appropriate follow-up actions.

• Analyzes Bank and account analysis statements and performs cash-flow analysis to support solution design, pricing, and relationship profitability.

• Maintains accurate and timely records of client and prospect activity, referrals, proposals, relationship reviews, sales opportunities, pipeline activity, and follow-up in designated Bank systems.

• Serves as the bank subject-matter expert for Cash Management products and services and maintains working knowledge of related commercial products and services to identify client needs and referral opportunities. Provides internal presentations, training, and product support as appropriate.

• Develops and maintains expertise in specialty deposit and escrow solutions, including attorney/IOLA accounts, tenant and landlord escrow, 1031 exchange accounts, prepaid funeral accounts, rent collection solutions, and other specialized deposit products offered by the Bank.

• Partners with commercial lenders, business bankers, retail personnel, merchant services, and other Bank partners on business-development efforts, client relationships, referrals, and service needs.

• Coordinates with appropriate Bank departments to resolve client concerns and ensure the accurate and timely implementation of new or modified Cash Management services.

• Prepares and reviews required agreements, implementation documentation, risk assessments, and enhanced due diligence documentation for completeness, accuracy, and compliance with applicable policies, procedures, rules, and regulations.

• Protects confidential Bank and client information and follows applicable procedures for safeguarding client non-public information, payment information, system access credentials, and related documentation.

• Identifies Cash Management product, service, and process improvement opportunities and communicates recommendations to management.

• Maintains an active presence in assigned markets through participation in business, civic, and community activities, including functions held outside normal business hours, as needed. Expected to serve on a minimum of one Bank-approved nonprofit, civic, or professional board or committee to support networking, business development, and the visibility of within the appropriate region. Outside activities are subject to applicable Bank policies, management approval, and conflict-of-interest requirements.

• Conforms to General Performance Expectations as identified for all employees.

work experience, Qualification and Education Requirements

• BA or BS degree in accounting, finance, business administration, or a related field of study preferred; or three years or more of Cash Management, Treasury Management, commercial banking, relationship management, consultative sales, or related experience preferred.

• Minimum of one year of experience managing and supporting medium-to-large account relationships required.

• Demonstrated knowledge of banking, depository, Cash Management, and related commercial products and risk-management processes.

• Advanced computer skills required, including proficiency in Excel, Word, and PowerPoint.

• Proficient interpersonal, communication, presentation, and sales skills. Proficient reading, writing, grammar, and math skills required.

• Intermediate knowledge of applicable state and federal banking compliance regulations and Bank operating policies and procedures.

• Demonstrated analytical and problem-solving skills, including the ability to exercise sound business judgment and distinguish strategic from non-strategic opportunities.

• Ability to work effectively across departments and with clients, staff, and all levels of management.

• Ability to travel; valid driver’s license required

Salary Range $81,000 to 94,000 Annually

Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. Along with a competitive compensation program please visit the benefits section of our Careers page to view available benefits.

Chemung Canal Trust Company, N.A., including its divisions Capital Bank and Canal Bank fosters a diverse and inclusive culture where employees are able to succeed to their full potential. EEO/AA Including Veterans and Disabled.