Box Office Representative
Cicely Tyson Performing Arts Center
Philadelphia, PAJobSeen todaySeen in employer's feed today
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Job overview
The Box Office Representative handles ticket sales, customer inquiries, ticketing transactions, and other front-of-house ticketing responsibilities at the Cicely Tyson Performing Arts Center. The role sells tickets for performances and special events, answers questions about schedules and prices, processes payments, reconciles transactions, and assists customers with ticketing concerns. It also maintains sales records and coordinates with management and other departments as needed.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description The Box Office Representative handles ticket sales, customer inquiries, ticketing transactions, and other front-of-house ticketing responsibilities. ### Responsibilities 1. Sell tickets for theater performances and special events. 2. Operate computers, ticketing systems, and credit card machines. 3. Answer questions about performances, schedules, and ticket prices. 4. Process payments accurately. 5. Count money and reconcile transactions according to procedures. 6. Assist customers with ticketing concerns. 7. Maintain accurate ticket sales records. 8. Provide friendly and professional customer service. 9. Work with management and other departments as needed. ### Qualifications 1. At least two years of box office experience. 2. Must pass a criminal background check. 3. Must provide at least two references. 4. Computer skills and familiarity with credit card machines. 5. Strong counting and organizational skills. 6. Excellent customer service and communication abilities. 7. Willingness to learn and develop leadership skills. 8. Must be dependable, professional, and punctual.
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