Supervisor Traffic Management Specialist

Summary

Located in the Bureau of Administration, Global Operations, Logistics Operations Directorate, Office of Transportation Management, Transportation Management/Claims Division, (A/GO/OPS/TM/TMC). Serves as the Chief of the Contracts and Quality Branch. Performs a variety of assignments related to developing, planning, organizing, directing, and managing the Department's personal effects transportation program.

Duties

• Supervises employees and maintains close liaison with the Executive Directors of the regional and functional bureaus in the Department, officers of other Government agencies, domestic and international carriers, etc.
• Manages the development, direction and control of a broad and complex travel and transportation program and personal property claims for the Department.
• Ensures that the plans, policies, regulations, standards, guidelines and particularly operations are carried out in an orderly and complexly integrated manner resulting in an effective overall travel and transportation system.
• Conducts frequent negotiations with other Government agencies, particularly regulatory agencies, in trying to achieve parity in rules and rates.

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants applying for the GS-13 grade level MUST have at least 1 full year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Examples of qualifying specialized experience include: Managing or participating in managing a transportation or traffic program involving (1) operating a transport or traffic system to move passengers or commodities of an organization when there is accountability for operating costs, (2) operating a transportation system to provide common carrier types of services to shippers, and (3) procuring common or other carriers and other transportation services to move an organization¿s personnel, freight, and/or other commodities. Conducting or participating in conducting surveys and studies of the traffic management function, operating methods, procedures, and performance. Making presentations on traffic matters before Federal, State, or local regulatory bodies. Performing loss and damage prevention work when this INCLUDED responsibilities such as policy and procedures formulation and studies of traffic operations and services. Negotiating with carriers and/or regulatory bodies on questions of rates, transit privileges and charges, special services and charges thereof, and classification of commodities. Providing advisory service involving commodity analysis from the transportation standpoint. In addition, Qualifying specialized experience must demonstrate the following: Experience in federal traffic management principles and policies. Experience in special handling or movement requirements associated with freight, passengers, or other transportation operations. Experience in direction and coordination of a global program governing the travel of persons and transportation of U.S. Government property. There is no substitute of education for specialized experience for the GS-13 position. In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and Capacity to "see the job through."

Education

Education requirements do not apply to this vacancy announcement. How You Will Be Evaluated

The evaluation process consists of the ApplyGov Competency Based Assessments for which applicants will be assigned a score between 70 and 100. A resume review by subject matter experts will be conducted for the top qualified candidates based on total score. Resumes longer than two pages will be deemed ineligible and will not be considered further. You will be assessed on the following job-related competencies (knowledge, skills, abilities, and other characteristics): Supervisory: Oral Communication, Interpersonal Skills, Problem Solving, Decision Making, Customer Service, Leadership, Planning & Evaluating, Influencing/Negotiating, Strategic Thinking, Human Capital Management. Set aside at least 2 hours to take the external assessments; however, most applicants complete the assessments in less time. There are timed sections that must be completed within the allotted timeframe. Your score from the external assessment Supervisory will remain on file for 180 days, allowing you to apply for multiple DOS-announced positions without needing to retake the assessments. Top applicants may be referred to the hiring manager for further consideration. The assessment is used to measure the degree in which your background matches the competencies and KSAs required for this position. Your qualifications will be evaluated on the following competencies: Knowledge of the full range of travel and traffic management techniques, methods and policies for assessing and improving Department/Agency program effectiveness. Ability to analyze and evaluate data or information. Knowledge of laws, regulations, policies, and procedures pertaining to traffic management operations. Ability to effectively negotiate costs and services with transportation carrier industry representatives. Resume review: Subject matter experts (SMEs) will review your resume to determine your qualifications for this position based on the required specialized experience. Your resume should demonstrate how you meet all aspects of the specialized experience statement. SMEs will not review additional information beyond your resume (e.g., links embedded in your resume will not be opened.). If meeting basic qualifications through education only or a combination of education and experience, applicants will not be referred to the SME panel but will be reviewed by the HR Specialist for referral. Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview. Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview. In describing your experience, please be clear and specific. We do not make assumptions regarding your experience. Overstating your qualifications and/or experience in your application may result in your removal from consideration. You may preview questions for this vacancy. Other Information

To request a reasonable accommodation for additional time on the timed sections of the assessment, please submit your request using the “Request a Reasonable Accommodation” button within the Assessment Application. For all other reasonable accommodations at the U.S. Department of State, please contact the Office of Accessibility and Accommodations (OAA) at [email protected]. OAA is responsible for reviewing and adjudicating reasonable accommodation (RA) requests for the Assessment Battery being used for this announcement. The following applies to all RA requests: RA requests cover additional time on timed sections only. Applicants submitting a RA request MUST attach supporting medical documentation signed by a licensed, treating medical provider. The documentation should describe the nature, severity, and expected duration of the condition, identify the relevant medical condition or diagnosis, and explain the basis for the requested extension. RA requests that do not contain supporting medical documentation attachments at the time of initial request may be subject to further review. Note: the following documents do not, on their own, qualify for automatic approval of the RA request: Schedule A letters, VA benefits letters, or SSA letters. Applicants MUST submit their application before the vacancy closes, even if pending an accommodation decision. Applicants are encouraged to carefully follow instructions related to medical documentation provided in the vacancy announcement prior to beginning the RA process. Applicants will have 48 hours after their RA request is adjudicated to complete the assessment battery. Scores generated after the allotted timeframe will not be admissible and the applicant will not be considered further for the vacancy. If a different type of RA is needed, please contact OAA directly at [email protected]. If eligible, situational telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in this Bureau for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions. Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP): View OPM's CTAP & ICTAP eligibility website for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority consideration. To be considered Well-Qualified applicants must: score an 85 or above, meet Minimum Qualifications, and demonstrate proficiency in some, but not all major aspects of the position.