Supervisory Program Specialist (Charge Card)

Summary

The incumbent will be responsible for being the subject matter expert on all aspects of the Federal government charge card program for IBC's Charge Card Support Center (CCSC) . GS Salary Locations: Lakewood, CO - $140,239-$182,316 Herndon, VA - $143,913-$187,093

Duties

Oversees all operational functions of a Government charge card program. Directs and oversees the implementation of Public Law 112-194, Public Law 15-91, OMB Circular A-123 appendix B, agency task order provisions awarded under the GSA SmartPay master contract, agency specific policies, and reviews and implements new or updated business processes based on policy and regulatory updates related to changing charge card requirements. Establishes, maintains, and monitors the agency's charge card hierarchical structure in the servicing bank's Electronic Access System (EAS); actively consults with officials of the servicing bank and the participating agencies and bureaus on hierarchical matters. For the Charge Card team, as the supervisor, determines work task priorities; assigns work task to team members; evaluates workloads and takes appropriate measures to ensure equal distribution of work tasks; determines resources needed and develops annual budgets for Charge Card services. Exercises personnel management responsibilities. Directs, coordinates, oversees and reviews work of staff, to include setting priorities, advising staff regarding policies, procedures, directives from higher levels, advises staff on program goals and objectives, and resolves problems facing the team. Explains performance expectations and provides regular feedback through the initiation and completion of Employee Performance Appraisal Plans (EPAPs), appraises key employees when needed. Initiates action to correct performance or conduct problems of employees. Reviews developmental needs of staff and encourages self-development. Requirements

U.S. Citizenship is required. Suitable for Federal employment, determined by background investigation. Must obtain and maintain a favorable background investigation through Continuous Vetting throughout the duration of employment. All employees are required to be enrolled in Continuous Vetting, which authorizes government agencies to receive notifications of criminal activity and financial monitoring on individuals who hold low risk, public trust, or national security positions. Direct Deposit of pay is required. Selective Service registration required for male applicants, unless exempt. Status candidates must meet time-in-grade (see Qualifications). Must meet all conditions of employment listed under Stipulations of Employment below. Qualifications

At the GS-14 level, you must meet the following qualification: One year of specialized experience equivalent to at least the GS-13 level. Specialized experience is defined as experience that is in or related to the line of work of this position and has equipped you with the particular knowledge, skills, abilities, and competencies to successfully perform the duties of this position. More specifically, this requirement involves experience serving as a program specialist for a charge card program; assigning work to a team of professionals; coaching individuals in problem solving methods and techniques; experience providing leadership, direction, and technical expertise related to charge card programs, piloting and testing new tools and technologies relative to charge card programs; conducting detailed analysis of financial information or data and advising and making recommendations to management. Applicants must carefully review the information in the "How You Will Be Evaluated" section for important information and instructions pertaining to the multi-hurdle assessment process for this position. Only experience and education obtained by the closing date of this announcement will be considered. TIME-IN-GRADE: Current career or career-conditional employees of the Federal government, or former career or career-conditional employees, who have a break in service of less than one year, are required to meet the time-in-grade restriction of one year of Federal experience at the next lower grade, with few exceptions outlined in 5 CFR 300.603(b). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience.

Education

Education cannot be substituted for this series/grade. How You Will Be Evaluated

You will be evaluated based on how well you meet the qualifications and competencies listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the minimum qualification questionnaire, and the result of the USA Hire Competency Based Assessment(s) required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Analytical Thinking Customer Service Decisiveness Flexibility Interpersonal Skills Legal, Government, & Jurisprudence Problem Solving Resilience Teamwork Technical Competency - Program Management Written Communication In order to be considered for this position, you must complete all required steps in the process. In addition to the application and minimum qualification questionnaire, this position requires an online USA Hire Competency Based Assessment. The online assessment measures critical general competencies required to perform the job. The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or minimum qualification questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Due Weight Consideration is a review process used to provide consideration to performance appraisals and awards submitted with each application on a used merit promotion certificate and factoring the results into the merit promotion selection process. Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level. It is your responsibility to obtain and upload your performance appraisal/evaluation and/or list of awards prior to the closing of the vacancy announcement. Other Information

Career Transition Assistance Programs: CTAP/ICTAP provides placement assistance to permanent Federal employees who are surplus, displaced, or involuntarily separated. To be considered under CTAP/ICTAP, applicants must submit a copy of their most recent performance appraisal, proof of eligibility, and most recent SF-50 reflecting position, grade level, and duty location with their application. To be considered under CTAP/ICTAP, applicant must meet all the criteria below: Clearly exceed the minimum qualification/specialized experience requirements for this vacancy; AND Meet basic eligibility requirements, including any selective placement factors; education, and experience requirements), score at least 85 on the assessment AND Be able to perform the duties of the position upon entry. Please refer to required documents section for additional details. For information on CTAP and ICTAP visit: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Appointment Authorities: For more information on appointment authority eligibility requirements: Persons with Disabilities-Schedule A Special Hiring Authorities for Veterans Special Hiring Authority for Certain Military Spouses Other Special Appointment Authorities OPM Interchange Agreement and Other Miscellaneous Authorities Telework Suitability: The duties of this position are suitable for occasional telework and the selectee may be allowed to telework with supervisor approval and if they meet the eligibility criterion based on agency policy. Stipulations of Employment: As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance the organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment may be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Selection may require completion of a 1-year supervisory or managerial probationary period. Work Schedule: This position allows for a flexible work schedule. Miscellaneous: This agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify. This vacancy announcement may be used to fill similar positions within 90 days.