Supervisory Workplace Program Specialist

Summary

As a Supervisory Workplace Program Specialist, you will provide leadership, oversight and organizational direction for a diverse evolving portfolio of programs to improve the effectiveness and utilization of Federal workplace assets. Location of position: Public Buildings Service, Office of Architecture and Engineering. We are currently filling one vacancy, but additional vacancies may be filled as needed.

Duties

Oversees programs that may involve workplace relocation and move services, shared space and workplace utilization initiatives, workplace-related contract support, customer service delivery, technology-enabled workplace solutions, and other emerging programs assigned to the organization. Identifies opportunities to integrate related programs, eliminate duplicative processes, improve customer experience, and increase operational efficiency across the Workplace organization. Leads development of national policies, governance frameworks, operating models, strategic initiatives, and implementation approaches that improve the delivery, effectiveness, and scalability of workplace special programs. Provides executive consultation to customer agencies regarding available workplace programs, services, tools, and innovative approaches that can address operational requirements and improve the effectiveness of Federal workplace assets. Exercises executive-level supervision over program managers, branch chiefs, and multidisciplinary professional staff responsible for the execution and management of national workplace special programs. Requirements

If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Serve a one year probationary period, if required. Undergo and pass a background investigation (Tier 2 investigation level). Serve a one year supervisory or managerial probationary period, if required Qualifications

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: Name, address, telephone number, email address; Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade); Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement. Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts. Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible. If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. The GS-15 salary range starts at $150,359 per year and varies by location. To qualify, you must have at least one year of specialized experience equivalent to the GS-14 level or higher in the Federal service. Specialized experience is defined as experience developing, implementing, and evaluating workplace programs and services that support customer operations and the utilization of workplace assets across multiple locations or organizational components. This experience must include: Managing workplace programs across organizational units or locations involving one or more of the following: relocation and move services, shared space, space utilization, workplace-related contract support, workplace customer services, or technology-enabled workplace solutions. Applying qualitative or quantitative methods to evaluate workplace program performance and processes, identify overlapping services or operational deficiencies, and develop recommendations to integrate programs, eliminate duplicative processes, and improve service delivery. Developing policies, operating models, or implementation strategies for workplace programs with organization-wide or national application, including interpreting applicable laws, regulations, and directives to establish program requirements and procedures. Advising senior leaders and customer organizations on workplace program alternatives, services, and tools; recommending approaches that address operational requirements and improve the utilization of workplace space and assets. Managing and performing leadership functions for staff or teams delivering workplace programs, including establishing priorities, assigning and reviewing work, providing technical direction, coordinating staff and resources, and monitoring progress toward program objectives.

How You Will Be Evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), and responses you provide on the application questionnaire. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. You will not be considered for the position if you fail to complete the assessment. You will be assessed on the following competencies: Oral Communication, Interpersonal Skills, Problem Solving, Decision Making, Customer Service, Leadership, Planning & Evaluating, Influencing/Negotiating, Strategic Thinking, Human Capital Management. Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle. If additional assessments are used, you will be provided with further instructions. Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. If you are eligible under the Interagency Career Transition Assistance Plan (ICTAP) or GSA's Career Transition Assistance Plan (CTAP), your resume must clearly demonstrate experience in at least 3 of the 5 required Knowledge, Skills, and Abilities (KSAs) to receive priority consideration. You may preview questions for this vacancy. Benefits

You will have access to many benefits including: Health insurance (choose from a wide range of plans) Life insurance coverage with several options Sick leave and vacation time, including 11 paid holidays per year Thrift Savings Plan (similar to a 401(k) plan) Transit and child care subsidies Flexible spending accounts Long-term care insurance Training and development Other Information

Candidates will not be hired based on their race, sex, color, religion, or national origin. Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches. If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage. Relocation-related expenses are not approved and will be your responsibility. Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.