Sr Analyst, Airport Workforce Operations

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• Provide analytical support to our airport operations and work directly with operations leadership & various other departments to ensure the airports are provided with the passenger service and fleet service headcount required to achieve our performance and financial goals.

• You'll complete projects, handle many time sensitive and high profile projects, and directly assist the manager with training, coaching, and reviewing the work of other analysts on the team.

• This role is a part of the Airport Workforce Planning within the Customer Planning and Analysis group.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Lead and/or own many of the day-to-day tasks and ongoing projects including providing support for other analysts

• Develop and maintain airport staffing models to analyze staffing requirements and work closely with Financial Planning & Controller groups to provide accurate headcount forecasts

• Identify, analyze and recommend solutions to airport manpower issues and build strategies to optimize staffing efficiencies

• Evaluate the financial and customer experience implications of strategic projects such as capital expenditures, contract proposals, process improvements, and technology changes as it relates to staffing

• Work closely with airport leadership to provide support and evaluate changes to staffing practices

• Complete ad-hoc projects and analyses as assigned

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Undergraduate degree in Aviation, Mathematics, Statistics, Finance, Industrial Engineering or related technical field or equivalent experience/training

• 3+ years of relevant experience

Preferred Qualifications- Education & Prior Job Experience

• Master's degree in Aviation, Mathematics, Statistics, Finance, Industrial Engineering or related technical field

• Experience with Hyperion and Financial reporting

Skills, Licenses & Certifications

• Highly proficient in use of Microsoft Office software, including Access, Excel, Word and PowerPoint

• Strong leadership and organizational skills

• Excellent quantitative and analytical skills with an aptitude for problem solving

• Strong written and verbal communication skills, with ability to effectively interact with employees at all levels of the organization

• Able to work independently with minimal supervision

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.