Resettlement Caseworker - Immigrant and Refugee Community Services
Waterloo, IAFull-time$22/hrSeen 1w agoSeen in employer's feed today
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
LSI seeks a Resettlement Caseworker to support newly arrived refugees and other eligible newcomers through resettlement and help Matching Grant participants achieve economic self-sufficiency. The role provides client-centered case management and employment services, coordinating with volunteers, community partners, employers, and service providers. Multilingual candidates are encouraged to apply.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Waterloo, IA, USA | Immigrant and Refugee Community Services | Hourly | 22.00 per hour | Full Time
LSI seeks a Resettlement Caseworker to support the resettlement of refugee populations through our Immigrant and Refugee Community Services in our Waterloo service area. Individuals filling this role will be responsible for supporting newly arrived refugee and other eligible newcomer clients throughout the resettlement process and assisting Matching Grant participants in achieving economic self-sufficiency. This position provides comprehensive, client-centered case management and employment services while coordinating with volunteers, community partners, employers, and other service providers to ensure client needs are addressed within required timeframes.
Multilingual candidates are encouraged to apply!
What You'll Do
In this role, you will:
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Assist clients with housing, employment, school enrollment, healthcare, transportation, and other resettlement needs.
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Conduct assessments and develop individualized plans to support client self-sufficiency.
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Provide ongoing case management, advocacy, and referrals to community resources.
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Support Matching Grant participants through employment-focused case management and job placement services.
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Assist clients with job readiness, employment retention, budgeting, and financial literacy.
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Transport and accompany clients to appointments and essential services as needed.
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Maintain accurate case records, reports, and program documentation in compliance with organizational and funder requirements.
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Ensure services are delivered in accordance with program guidelines and required timelines.
What You'll Need
Required: Bachelor's degree in health and human services + 1 year of full time, related health and human services experience. Will also accept equivalent education and experience, including Associates degree + 3 years OR a high school diploma/GED + 5 years of related experience.
Qualifying experience includes work in human services, family services, mental health services, public health, nursing, community resource navigation, behavioral health services, work with immigrants and refugees and employment/workforce development experience.
How We'll Support You
In addition to joining an outstanding team, you'll enjoy a comprehensive benefits package that includes:
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Competitive pay
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401(k) with employer matching contributions
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Generous paid time off accrual, paid holidays and flex holidays
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Flexible scheduling opportunities for many positions
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Mileage reimbursement
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Comprehensive insurance coverage, including health, dental, vision, and life insurance
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Professional development and career growth opportunities
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Exclusive Team LSI benefits, including complimentary Employee Assistance Program (EAP) services, Nationwide Pet Insurance, Rainy Day Pal support, partnerships with Dupaco Credit Union, DailyPay advanced pay services, and more
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As a nonprofit organization, LSI employees may also be eligible for Public Service Loan Forgiveness and other student loan repayment assistance programs
Who We Are
LSI is an equal opportunity employer. At LSI we respect diverse life experiences, cultures and heritages, and strive to provide that all voices are heard and valued. You can learn more about our commitment at https://lsiowa.org/who-we-are/
It's their life. It's your career. Make a difference in both at LSI!
This position requires a valid driver's license, auto insurance, a good driving record and the ability to pass an extensive background check including checks of the Dependent Adult and Child Abuse registries, Sex Offender registry and a criminal history check.
How this job compares
Set against the 3,220 open Case Management jobs on Olive Jobs, counted November 7, 2026.
- Pay
- This posting$22/hr
- US median$25–36/hr1,163 hourly ranges
This rate, $22/hr, is 29% below the US median midpoint ($31/hr) — in the lowest quarter of Case Management hourly ranges across the US.
- Openings
- Olive Jobs lists 42 open Case Management jobs in Iowa and 3,220 across the US. 5% of them nationwide are listed as remote or flexible.
- Hiring the most in Iowa
- Access Dubuque6 open
- Trinity Health6 open
- State of Iowa5 open
- Experience
- This posting asks for at least 1 year of experience; Case Management postings that state a minimum ask for 2 years at the median (2,252 postings).
- Education
- 655 of the 3,220 open Case Management jobs (20%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 7, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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