Senior Project Manager, Global Operations PMO Governance & Excellence

Position Summary The Senior Manager, Global Operations PMO Governance & Excellence owns and operates the governance and capability system for the Global Operations project portfolio. This role leads portfolio intake, scoring and prioritization processes, governance cadence, Portfolio Management Committee support, executive reporting, benefits tracking, PMO methodology, standards, training, and project management maturity. The position leads complex, cross-functional governance and PMO improvement initiatives, coordinates resources without direct authority, and drives implementation, adoption, and sustained use of common processes and tools across the extended project management network. This role provides decision-ready portfolio visibility and strengthens consistent project execution across strategic, cross-functional, functional, and site-led initiatives. What You'll do as a Sr Manager, Global Operations PMO Governance & Excellence - Owns and operates the Global Operations portfolio governance process, including project intake, portfolio inventory, scoring and prioritization preparation, project tiering, governance cadence, escalation paths, and Portfolio Management Committee materials and follow-up. (20%) - Leads portfolio performance management and executive decision support. Establishes portfolio health, data-quality, benefits-tracking, dependency, risk, and resource-visibility requirements; validates information; identifies trends and gaps; and prepares clear dashboards, scorecards, and recommendations for leadership. (15%) - Owns, governs, and continuously improves Global Operations PMO methodology, lifecycle standards, governance touchpoints, scaling guidance, templates, playbooks, standard work, and practical project tools. (15%) - Implements governance and Center of Excellence improvements through structured change management, communications, onboarding, training, coaching, reinforcement, and corrective action. Measures adoption, compliance, sustained use, and PMO maturity and resolves barriers to consistent application. (15%) - Leads complex, cross-functional governance, portfolio, technology, and PMO capability initiatives from definition through implementation and sustainment. Establishes scope, deliverables, schedules, roles, resource requirements, dependencies, risks, and success measures; coordinates internal and external resources without direct authority; and drives decisions and accountability. (10%) - Owns the business governance and effective use of PMO technology, including Smartsheet Control Center, blueprints, portfolio architecture, dashboards, reporting inputs, access standards, and automation priorities. Partners with technology support resources to align system configuration and use with approved PMO processes. (10%) - Leads PMO onboarding, learning paths, job aids, coaching, and the Project Management Community of Practice. Facilitates forums, shares lessons learned and best practices, gathers feedback, and builds project management capability across PMO team members, functional project leaders, and the extended network. (10%) - Partners with Project Delivery teams, other PMOs, New Product Development/New Product Introduction teams, I&T, site and functional leaders, and subject-matter experts to align governance, reporting, handoffs, roles, and standards while avoiding duplicate or conflicting requirements. (5%) The Experience, Skills, and Abilities Needed Required: Bachelor's degree in business, operations, supply chain, engineering, project management, or a related field. Minimum 7 years of progressive experience in project, program, or portfolio management; PMO governance or operations; operations excellence; supply chain; manufacturing; business transformation; or a related discipline. Progressive experience leading portfolio governance and multiple comple